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Kickin’ It Old School

December 6, 2018 By Girl Wonder Leave a comment


This week has been a homecoming of sorts.  Sadly, tragedy struck the family of a childhood best friend and a funeral brought some old friends together for the first time in several years.
We’ve attended each other’s weddings, texted birthday greetings, celebrated milestones at a distance, but the three of us have not spent any real time together since we parted ways in Jr. high.  A move took me away from our hometown, high school happened and somewhat separated the other two.  There was never an ill word spoken, just the distance that grows as you mature and come into your own.
However, the sadness was overtaken by great memories and some awkward ones too, hello mid-90’s, braces, and bad hair. If you saw us together that night, you would think that we were back in grade school comparing snap bracelets and plotting how we could convince our parents to let us have a sleepover on a school night.  Back to work the next day and all of it still heavy on my mind.
Naturally, I now relate to work.  As I worked through my morning projects, I had a few long pauses of thought and pondered how this used to be.  If these projects or processes had to revisit their childhood – would they recognize themselves?
Lately, my focus has been on quality.  I’m a small part of a much larger picture and work with some amazing people who do impressive things to improve our product.  It’s all rooted in the desire to do and be better and deliver the best remanufactured transmission to our customers.
New School: Service Cloud
We’ve moved on from stagnant reports to an interactive system that allows us to see gaps in our quality in real time.  Truly, enough praise can’t be expressed to our developer and the team who has worked so hard to put that together for us.
New School:  Quality Task Force
A proactive team in place to offer their expertise to our builders, perform whole unit random inspections, and test skills to keep everyone fresh and on the same page.
New School:  Warranty Review
At the end of each day, our Quality Task Force meets with product support and parts to discuss the day’s findings, solutions, and create action plans.
 
I would like to think that where you came from is always at least a little recognizable in your present and future.  I’m excited to be working towards something better and looking back helps me appreciate where I’ve come from and how much more I, and my colleagues, can do.
Looking back on my childhood, I’m sure glad those braces are off, but I’m even more thrilled to still have an appreciation for my core and the people I came from; both family and friends.  I think little Girl Wonder would recognize me today.
 


AVA_RU-Blog-ADaughertyGirl Wonder likes to kick it old school – except when new school strategies can help remind you of that young, invincible time… None of us – nor our businesses are invincible – so when a little nostalgia can inspire a new school approach, lean into it. Comment below or email Angie.
 
 

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