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Celebrating Success: How Acknowledgment Fuels Progress at ETE

Recently, our quality team noticed a significant improvement in the cleanliness of the parts being processed. This change was enough to reduce the need for re-washing, streamlining our operations substantially. Recognizing the importance of this achievement, I took the opportunity to commend the teardown team for their excellent performance. In conversation, the team revealed that […]

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Practice Makes Better

Try writing your name with your non-dominant hand.  It is likely sloppy, barely legible, and significantly larger than your normal script.  Now write your name with your dominant hand. Feels normal, looks clean, and requires almost no thought. You have practiced this skill thousands of times and have become the master of your own name.   […]

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Constructive Leadership

I always point in the right direction. My instructions are written in black and white. Disobey me and pay the consequences. I will never say more than two words at a time. What am I? A one-way sign. Constructive leadership is not a one-way sign. It is adaptable and dependent on the needs of people, […]

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It’s Okay To Be Wrong

“You gotta be able to be wrong, before you can be right. And even then you might need some help.”  Maybe not one for the wall, but awfully insightful words from a ten year old boy.  Xander, the astute author of the above statement, tends to get frustrated by failure rather easily. Historically, he has […]

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Digging Deeper

The abyss of the internet has given the entire population the ability to become investigators. From satellite maps to how-to videos, circuit court search engines to color-coded wiring diagrams, the information sought after is just a few clicks away. Gone are the days of the dewey decimal system, best guesses, and assumptions. No longer is […]

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How To Lose A Customer In 10 Seconds

Words without action might as well be left unsaid. Broken promises, lack of change, and a void of commitment reduce “I’m sorry”, “I promise”, and “I guarantee”, to nothing but a bunch of haphazardly placed letters. Say less but do more. Actions speak louder than words. A lack of action will cause you to lose […]

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Rain Boots or Wet Feet?

Do you want peas or corn? NO! Put on your boots, it’s raining. NO! Here is the cookie you asked for. NO!  If you have ever been graced by the presence of a two year old, you are sure to have been exposed to the “NO!” game. This is less about intentionally causing a hair-pulling […]

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Do What You Say and Say What You Do

Tom is dead. I killed Tom. It was not intentional, it was more of a potentially avoidable accident.  No, the police aren’t looking for me. There is not a manhunt underway. Tom is my son’s Tamagotchi. Last week I was tasked with pet-sitting the overly needy electronic pet. I promised to feed it, clean up […]

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Fight Like A Girl

“Welcome to Parts R’ Us, what are you working on today”. The company name may be made up but I said those exact words as customers walked through the store’s door. Every day. All day. For a lot of days. Usually everything went smoothly. I sold spark plugs and starters, brake pads and batteries. I […]

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Rekindle the Spark

When did the excitement and adventure fade? When did it become ok to be satisfied with being on the giving or receiving end of the bare minimum? What happened to a sense of fulfillment and joy and pure passion. Why are there no more long walks on the beach? How did we lose the spark, […]

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