Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN

accountability

A General Never Blames His Troops

“A general never blames his troops.” It was a statement I needed to hear. I was a part of a very big, very important project that hadn’t turned out according to expectations. It wasn’t all my fault, but mistakes were made by many including me – and including the general. Up to this point, I […]

Read More

The 8 Laws of Human Behavior

I’m hoping you can help me. I’d like to find the creator of the piece below. I’ve Googled every way I know how and I’ve struck out time after time. After a talk I delivered in Minneapolis last month, one of the audience members approached me and handed me a piece of paper. He simply […]

Read More

Charting 2017's Best Course

2016 has come and gone. Was it an amazing year for you? If so, you probably achieved at least some of your objectives.  If not, I’m guessing you don’t think it was a great year and you probably have a bunch of reasons (read: excuses) for failing yourself. The start of this new year is […]

Read More