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being prepared

Accounting for the Bus Theory

On any team, each member has a role to play. In your shop, your Customer Service Manager helps customers and works to earn repeat business. Your Custodian keeps the place clean and approachable. Your Office Manager makes sure the business functions. And no one is more capable (or qualified) to diagnose, repair, and rebuild than […]

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How to Boy Scout Your Way Through Your Day

Ever leave work and then have to return moments later after reaching your car and discovering you have no keys? Or arrive at the gym without shorts (or sports bra)? What about a quick trip to the grocery store where you failed to bring a wallet? How about a camping trip with no spatula? Or […]

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