coach

You Don't Have To Be a Salesperson to Make a Sale

You don’t have to be a salesperson to make a sale. You’re an artist – who paints the picture of what life will be like for the customer after you fix their car. You’re a helper – who helps make a good decision about whether to repair the car, which part is best, which warranty is appropriate, and the […]

Shop Management Lessons from Malcolm Brogdon & the Milwaukee Bucks

  This article is NOT about basketball. It’s about YOU. It’s about your shop. It’s about your business. And, arguably it’s about your life. It’s how about to get the most out of everyone you interact with. It just so happens that today’s lesson came from a basketball player. A professional one. A really famous […]