pizza

Out of the [Pizza] Box

Nowadays contact with your favorite (or least favorite) brands is only a tweet away. We’ve all seen it: a customer is angry with a product or service and they take to Twitter to call out a bad experience. I’ve done it myself. This gives the brand a chance to fix the problem, to make things […]

Can't Handle the Truth? It'll Cost You.

On Friday, a coworker and I placed a pizza order for lunch for delivery. When realizing it had been close to an hour that we had waited, we decided to call and check up on it. It turns out that we had accidentally put 11:30 pm instead of 11:30 am, an honest mistake if I […]