Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN

planning

Are We There Yet?

Have you ever had a big project that felt like no matter how long or hard you worked you couldn’t seem to get it done as quickly as you expected to?  Every time you think you see some light at the end of the tunnel there is a dip or turn or obstruction and the […]

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Take the Road Less Congested

It’s Thursday morning, and I’m running late for work. I scramble for my shoes, grab a banana for breakfast – don’t forget to feed the cat, oh, and remember to lock that door behind you! – I jump in my car and take off. So far so good: all the lights are green, nothing seems to be […]

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Accounting for the Bus Theory

On any team, each member has a role to play. In your shop, your Customer Service Manager helps customers and works to earn repeat business. Your Custodian keeps the place clean and approachable. Your Office Manager makes sure the business functions. And no one is more capable (or qualified) to diagnose, repair, and rebuild than […]

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When the Best Laid Plans are Stuck in A Box

Moving Day: an exciting day to look forward to (or dread) for months.  Moving Day: an organizational celebration (or catastrophe). We’ve all been there – whether we’ve moved ourselves, our kids, or offices, and whether you’re learning about clothes you haven’t worn in a few years or strategies in spatial reasoning, it’s never dull. I […]

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Hiring for Tomorrow, Part 2: How to Hire

Like our Jill of All Trades mentioned in Part 1 of this series, Hiring for Tomorrow: The Set Up, finding qualified candidates is a lot more involved than posting an ad – especially so if you want someone that will stand the test of time. But before you cast your net, how do you decide […]

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Hiring for Tomorrow: The Set Up

The people you’re working with today aren’t necessarily the people you’ll be working with tomorrow. They may be lured away by other opportunities. Or have to relocate because of their spouse’s job. Or maybe they just need a change. Turnover is an inevitable part of running a business. And, like it or not, its effects […]

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Is Growing Supposed to Hurt This Much?

At what point does the “best kind of problem” turn into a serious issue? This week, we’re talking about growing pains. For all intents and purposes, let’s start with our own definition: Growing pain (noun) : the negative impact on both company and customer through times of increase; a deficiency derived from an increase or […]

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Is Your Plan Mudder-Tough?

We’ve recently formed an ETE Tough Mudder team. What’s a Tough Mudder? A gruesome, 10-12 mile military-style obstacle course of pure pain that 8 of us have decided to tackle together. A team of all ages, background, sizes, personalities, and skill levels on a mission to finish this race as one crew. You might think […]

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Graduation Tips Aren’t Just for the Class of 2013

The sun is shining. The flowers are blooming. And graduation season is in full swing. Statistically, 16 percent of 2013 graduates have jobs waiting for them. And, with a better employment outlook than there has been in the last 4 years, preparing to enter the workforce seems to be on everyone’s minds. Whether it’s your […]

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A Crash Course in Project Management

Having a unique skill set can be a blessing and a curse. In my case, I’m the go-to girl for graphic design projects. While there’s some degree of security in being the only person with that ability, being the only person that can do a particular task can get real overwhelming real fast. In the […]

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