tools

Being a Tool Builder

  We work in a world of tools. Humans are distinctive from most other creatures on this planet by our ability to make and use them. The earliest advances in society are measured by the tools we built and used (fire, hand axes, spear throwers, the wheel, pottery and so on). The automotive industry is particularly defined […]

Charting 2017's Best Course

2016 has come and gone. Was it an amazing year for you? If so, you probably achieved at least some of your objectives.  If not, I’m guessing you don’t think it was a great year and you probably have a bunch of reasons (read: excuses) for failing yourself. The start of this new year is […]

Has Your Toolbox Runneth Over?

There was a time in the not-so-distant past when the sales team had more tools than a night out in Wrigleyville (hey-ooo). We had a tool to ask and answer questions. We had a tool to store documents. We had a tool that acted as an intranet site. We had a tool to manage customer information. We […]

You Need a Website. And Here Are More Than 3 Reasons Why.

Hey, you. Auto shop guy. Yes you. I’m going to let you in on a little secret: it’s 2014. Oh, I’m sorry. You already know what year it is, eh? Then you have no excuse to not have a web presence. Look, I know that the thought of putting together a website is intimidating. But, […]

Have You Heard of the Telephone?

The greatest sales tool ever invented is not social media. It’s not LinkedIn. It’s not NLP. It’s not SPIN Selling or some other formal sales process. It’s not Salesforce.com or other CRM software. It’s not the fax machine. It’s not the iPhone. And, it’s certainly not email. Those all are great tools, but they are […]