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Digging Deeper

The abyss of the internet has given the entire population the ability to become investigators. From satellite maps to how-to videos, circuit court search engines to color-coded wiring diagrams, the information sought after is just a few clicks away. Gone are the days of the dewey decimal system, best guesses, and assumptions. No longer is […]

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How To Lose A Customer In 10 Seconds

Words without action might as well be left unsaid. Broken promises, lack of change, and a void of commitment reduce “I’m sorry”, “I promise”, and “I guarantee”, to nothing but a bunch of haphazardly placed letters. Say less but do more. Actions speak louder than words. A lack of action will cause you to lose […]

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Rain Boots or Wet Feet?

Do you want peas or corn? NO! Put on your boots, it’s raining. NO! Here is the cookie you asked for. NO!  If you have ever been graced by the presence of a two year old, you are sure to have been exposed to the “NO!” game. This is less about intentionally causing a hair-pulling […]

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Do What You Say and Say What You Do

Tom is dead. I killed Tom. It was not intentional, it was more of a potentially avoidable accident.  No, the police aren’t looking for me. There is not a manhunt underway. Tom is my son’s Tamagotchi. Last week I was tasked with pet-sitting the overly needy electronic pet. I promised to feed it, clean up […]

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Fight Like A Girl

“Welcome to Parts R’ Us, what are you working on today”. The company name may be made up but I said those exact words as customers walked through the store’s door. Every day. All day. For a lot of days. Usually everything went smoothly. I sold spark plugs and starters, brake pads and batteries. I […]

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Rekindle the Spark

When did the excitement and adventure fade? When did it become ok to be satisfied with being on the giving or receiving end of the bare minimum? What happened to a sense of fulfillment and joy and pure passion. Why are there no more long walks on the beach? How did we lose the spark, […]

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Time-Outs For Grown Ups

I don’t normally take a day off, but when I do I’m usually skipping down Main Street U.S.A. or stumbling along Las Vegas Blvd. However, due to the current affairs of the world, vacations for me have been sparse. My head feels bare without my mouse ears, and my taste buds long for a pineapple […]

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The Right Tool for the Wrong Job

It was the start of the summer of 2020. We were in full pandemic lock down mode and I had intense cabin fever. I was stuck in the house with a then 15 and 6 year old. The cold Wisconsin weather was finally conceding. Grass was getting greener, plants were popping through the soil and […]

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Lonely Customers Won’t Be Customers For Long

There is a fine line between being alone and loneliness. The moment at night when both kids are in bed, the husband is at work and even the dogs are snoring is my ahhhh moment. The silence truly is golden, it allows for my “me time “ and a chance to decompress, get my ducks […]

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Everyone Falls Down

Did you eat the leftover peanut buttery chocolate covered tree shaped delicacy? Did you impulse buy the gadget TikTok swore would change your life? Were you just a smidge late for the first meeting in 2022? I did and I was. And it’s ok.  Setbacks are not failures, they are simply the opportunity to try […]

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