sales

Don't Ask, Don't Sell.

Salespeople often tell me that their biggest frustration is with the seemingly unnecessary time it takes to close a sale. Some salespeople complain that their prospects are “indecisive,” or that their prospects “lead salespeople on, give all the buying signals, but fail to pull the trigger for months and months.” I have yet to meet a single salesperson that does […]

You don't have to be a salesperson to make a sale.

You don’t have to be a salesperson to make a sale. You’re an artist – who paints the picture of what life will be like for the customer after you fix their car. You’re a helper – who helps make a good decision about whether to repair the car, which part is best, which warranty is appropriate, […]

Fix Cars. Sell Value.

Are you wondering how to sell value instead of price? You’ve come to the right place! I’m going to share a few tips we practice every day at our repair facilities to explain how we set our shop above the price wars. Watch the video here or keep reading. First, look at a sale as […]