sales Archives - Page 5 of 10

Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN

The Roller Coaster of Progress

Enabling is Disabling: Make Your Own Bed!

Creating Value: Leading Through Meaning, Motivation, and Magic

Trust the Process, Not the Chicken

Would Don Quixote Outsell You?

You probably wouldn’t think of a guy who is often thought of as a madman as much of a salesman. And here is where I’d argue that you’re wrong. You see, if I were to put the best, brightest sales guy or gal I know up against Don Quixote (setting aside the fact that he […]

The Cheap Haircut

I’ll preface this story by explaining a little about myself. I like to look good. Whether or not that outcome is always achieved is in the eye of the beholder, but I have always believed in these mottos: “Look good, feel good.” “Dress for the job you want, not the job you have.” That being […]

Why Your Customers Aren't Buying What You're Selling

I was at a secondhand media store the other day when I overheard something that made me cringe. You know the type of place – used DVDs, CDs, video games, laser discs, etc. The clerk at the counter was talking to a customer who was trying to sell a stack of DVDs.“Looks like all we […]

The Honey Effect

“Ma’am, I’m trying to look into this, but – – I understand, but – – If you could…” I could tell by the conversation that my coworker was getting backed into a corner. I could see (and hear) her getting upset, so I asked her to transfer the hot customer to me. I allowed her […]

Is My Effort Worth Someone Else’s Sacrifice?

Recently, I attended a service-learning workshop. Now, I know what you might be thinking. You’re thinking that I’m going to tell you to volunteer, volunteer, and volunteer some more! Well, I’m not. And actually, that is what I was expecting to hear as well. However, I was delighted to learn that this particular workshop wasn’t […]

The Fast and the Furious Way to Make Sales

With seven movies in The Fast and the Furious franchise, I’m guessing you’ve seen at least one. I wouldn’t say they’re my favorite, but I do own them all. (Don’t judge.) It was one of first mainstream movie series that really went into the car culture with any sort of accuracy. Not that they’re completely […]

Waiting, Expecting, and the D.M.V.

Waiting in line can be exciting. The kind of waiting that ends with a roller coaster ride or with the purchase of concert tickets to your favorite band’s show. Waiting in line can also be not so exciting. Like when you’re at the doctor’s office or stuck in rush hour traffic. This is a story […]

The Best Nacho Salesman

When I was in college, I worked at a movie theatre. Whenever I worked behind the vending stand, I used to challenge my co-workers to sell more nachos than me. The job, obviously, wasn’t commission-based. There were no prizes or rewards for being the best nacho salesman. I just did it to make my shift […]

Honesty, Here's My Wallet

If I had to pass on one trait to my children, it would be honesty. Honesty isn’t just about being a good person. It’s not about having morals or possessing values. It’s about choosing to speak the truth in even the most difficult situations. Think about the restaurant manager who spouts off every excuse under […]

Hey Sales Superhero, Where's Your Sidekick?

I was once answering emails on the back of my husband’s motorcycle. It was a Friday during work hours and I didn’t see the harm in it. When we stopped, I called the office. “Is everything going okay?” My husband just shook his head. “Mary, you’re on vacation. Your customers will survive without you. Even […]