Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN

sales

What’s Your Spirit Animal?

It’s no secret that we’ve been growing. Beyond the new 160,000 square foot production facility that will be coming online in the near future, we’ve been adding staff to our Customer Loyalty teams. That means lots and lots of interviews. Now, I’ve been in my fair share of interviews, but never as the interviewer. When […]

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Your Customers Call it as They Hear It

Spectrophobia – the irrational fear of mirrors. Maybe I watched too many horror movies as a kid, but there is something about mirrors that I just don’t enjoy. But this past week, I decided to take one for the team – and place a mirror right at my desk. There’s a theory that you might […]

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Back to (Sales) School

It’s that time of year again. You know, the time when the kids go back to school, and you’re supposed to go back to work. Not that you weren’t working all summer, but odds are you slacked off a bit because the weather was too tempting and your kids too demanding. So what’s your plan? […]

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The Case of the Common Ground

Would it be any fun if you were constantly working with people who were exactly like you?  Probably not. It is essential for a productive team to be made of multiple different parts that, when put together, function as one well oiled machine.  Bonding as a team is something that is a continuous work in […]

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The Juice is Worth the Squeeze

I recently sold to a customer who hadn’t purchased from us before. I’m sure this happens daily at your business or shop, and, believe me, it does here, too, but this sale was different. Way Back in March… A shop owner hopped on our website and started an Olark chat (read as: one of those […]

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Pardon the Interruption

Dear Customer, I’m not trying to bother you or take time away from what you’re handling, but I want to be on the up and up.  Here at ETE, we like to send out our pictures, funny email signatures, etc to give you a better a sense of our personality. Personally, I also want to […]

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3 Steps to Be a Better Customer

As my wife and I boarded a recent flight back to Milwaukee, I couldn’t help but look forward to getting home. The grass hadn’t been cut in almost a week and I knew that my mom had dropped off some food, so my afternoon was really looking promising. My vision of turkey sandwiches, lawn care, […]

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You Don't Need More Customers

You don’t need more customers. Yep, you read that correctly. Surely I’ve lost my mind, right? Allow me to explain. In the last 60 days, we’ve been to 6 different trade shows. 10,486 miles later, we might be a little bit tired – but we’re definitely better for it. Whether sprinting through the airport to […]

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Under-Promise. Over-Deliver.

“Expect the unexpected.” “Plan for the worst; hope for the best.” Mentors, managers, and co-workers have been sharing lessons like these with us for years. But why is that so many of us are still making the same mistake? Why do we ignore their words of wisdom? Last week, I had the pleasure of meeting […]

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A Sales-Maker's Guide to Working from Home

I get up every morning like everyone else; I get my coffee, do all my morning duties, and then I commute…about 100 yards to my office. I don’t have to get a fancy wardrobe to go to work, but I will say that I have an extensive slipper collection. Yes, that’s me – the girl […]

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