{"version":"1.0","provider_name":"REMANU","provider_url":"https:\/\/etereman.com\/remanu","author_name":"Captain Reman","author_url":"https:\/\/etereman.com\/remanu\/author\/phil\/","title":"Make a Mistake, Make It Better - REMANU","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"EoB0eFwzVr\"><a href=\"https:\/\/etereman.com\/remanu\/2011\/05\/13\/make-a-mistake-make-it-better\/\">Make a Mistake, Make It Better<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/etereman.com\/remanu\/2011\/05\/13\/make-a-mistake-make-it-better\/embed\/#?secret=EoB0eFwzVr\" width=\"600\" height=\"338\" title=\"&#8220;Make a Mistake, Make It Better&#8221; &#8212; REMANU\" data-secret=\"EoB0eFwzVr\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/*! This file is auto-generated *\/\n!function(c,l){\"use strict\";var e=!1,o=!1;if(l.querySelector)if(c.addEventListener)e=!0;if(c.wp=c.wp||{},c.wp.receiveEmbedMessage);else if(c.wp.receiveEmbedMessage=function(e){var t=e.data;if(!t);else if(!(t.secret||t.message||t.value));else if(\/[^a-zA-Z0-9]\/.test(t.secret));else{for(var r,s,a,i=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),n=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),o=0;o<n.length;o++)n[o].style.display=\"none\";for(o=0;o<i.length;o++)if(r=i[o],e.source!==r.contentWindow);else{if(r.removeAttribute(\"style\"),\"height\"===t.message){if(1e3<(s=parseInt(t.value,10)))s=1e3;else if(~~s<200)s=200;r.height=s}if(\"link\"===t.message)if(s=l.createElement(\"a\"),a=l.createElement(\"a\"),s.href=r.getAttribute(\"src\"),a.href=t.value,a.host===s.host)if(l.activeElement===r)c.top.location.href=t.value}}},e)c.addEventListener(\"message\",c.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",t,!1),c.addEventListener(\"load\",t,!1);function t(){if(o);else{o=!0;for(var e,t,r,s=-1!==navigator.appVersion.indexOf(\"MSIE 10\"),a=!!navigator.userAgent.match(\/Trident.*rv:11\\.\/),i=l.querySelectorAll(\"iframe.wp-embedded-content\"),n=0;n<i.length;n++){if(!(r=(t=i[n]).getAttribute(\"data-secret\")))r=Math.random().toString(36).substr(2,10),t.src+=\"#?secret=\"+r,t.setAttribute(\"data-secret\",r);if(s||a)(e=t.cloneNode(!0)).removeAttribute(\"security\"),t.parentNode.replaceChild(e,t);t.contentWindow.postMessage({message:\"ready\",secret:r},\"*\")}}}}(window,document);\n<\/script>\n","description":"Face it: Mistakes happen. A LOT more than you&#8217;d like to admit. So how can you fix the mistakes and turn angry customers into customers who not only are satisfied but who will refer you business? Keep reading to learn about service recovery made very simple! Start by agreeing with your customer &#8211; Find something [&hellip;]","thumbnail_url":"http:\/\/etereman.com\/remanu\/wp-content\/uploads\/2011\/05\/frustrated-300x225.jpg"}