{"id":3290,"date":"2016-08-04T16:17:49","date_gmt":"2016-08-04T21:17:49","guid":{"rendered":"http:\/\/etereman.com\/remanu\/?p=3290"},"modified":"2016-08-04T16:17:49","modified_gmt":"2016-08-04T21:17:49","slug":"its-not-done-until","status":"publish","type":"post","link":"https:\/\/etereman.com\/remanu\/2016\/08\/04\/its-not-done-until\/","title":{"rendered":"It's Not Done Until_________."},"content":{"rendered":"

\"RU270\"
\nIn today\u2019s world, we rely on our technologies to get us though the day. For some, our cell phones are a means of still being connected to customers and our business when we\u2019re not at the shop. The office computer stores sales records and the inventory of parts and products we keep on hand. Our scan tools help us when diagnosing issues with a vehicle. All these technologies help get the job done.
\nBut what happens when those systems fail? Recently, I was smack in the middle of a perfect storm of failures. I won\u2019t bore you with the gory details of what went wrong but from the very beginning all the way through, we failed. When our customers are involved especially, it\u2019s not something I take lightly.
\nOn one of our walls, we have a poster that reads, \u201cIt\u2019s Not Done Until it Ships.\u201d It\u2019s a simple reminder, a point of focus. What good does a built and tested transmission do if it never makes it to the vehicle? Not much.
\nMy advice to you this week is in two parts:<\/p>\n

    \n
  1. Fill in the blank for yourself: It\u2019s not done until ______. You\u2019ve followed up with all of your new leads? All of your bays are empty \u2013 or full? Your inbox is cleared out? Create this statement and use it as blinding red light for your ultimate standard.<\/li>\n
  2. Failures are just bad experiences if you don\u2019t learn from them.<\/li>\n<\/ol>\n

    What was I reminded of with this recent failure?<\/p>\n