{"id":3382,"date":"2016-12-16T10:50:37","date_gmt":"2016-12-16T16:50:37","guid":{"rendered":"http:\/\/etereman.com\/remanu\/?p=3382"},"modified":"2016-12-16T10:50:37","modified_gmt":"2016-12-16T16:50:37","slug":"what-would-buster-sales-do","status":"publish","type":"post","link":"https:\/\/etereman.com\/remanu\/2016\/12\/16\/what-would-buster-sales-do\/","title":{"rendered":"What Would Buster Sales Do?"},"content":{"rendered":"<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-3391 size-full\" src=\"http:\/\/etereman.com\/remanu\/wp-content\/uploads\/2016\/12\/RU_blockbuster-1-e1481906356537.jpg\" width=\"600\" height=\"450\" srcset=\"https:\/\/etereman.com\/remanu\/wp-content\/uploads\/sites\/2\/2016\/12\/RU_blockbuster-1-e1481906356537.jpg 600w, https:\/\/etereman.com\/remanu\/wp-content\/uploads\/sites\/2\/2016\/12\/RU_blockbuster-1-e1481906356537-300x225.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><br \/>\nI am a big fan of anything nostalgic. This includes lame corporate training videos. You know the kind: weird, cheesy, out-of-date, and circa 1990.<br \/>\nRecently, I stumbled upon <a href=\"http:\/\/ete.buzz\/2hAL4Xs\" target=\"_blank\" rel=\"noopener noreferrer\">this gem<\/a> from\u00a0Blockbuster Video. I decided to watch it for a laugh, but holy cow did this training video actually have some pretty great sales advice. (Need the whole experience? There is also a <a href=\"http:\/\/ete.buzz\/2hDpbqw\" target=\"_blank\" rel=\"noopener noreferrer\">Part 2<\/a>.)<br \/>\nMy takeaways:<\/p>\n<ol>\n<li><strong>Make sure your customers are aware of all the products and services you offer.<\/strong> Buster Sales was dead on! If the Blockbuster gal had mentioned that they rent VCRs previously, maybe Mrs. Harris would have taken advantage of that service when her VCR was in the shop.<em> I can&#8217;t believe I just seriously wrote that sentence.<\/em><\/li>\n<li><strong>Ask probing questions and offer up options.<\/strong> This doesn&#8217;t just apply to Sean Connery movies and can be used no matter what the product or service you are selling is.<\/li>\n<li><strong>Know your product.<\/strong> The better you know what you are offering, the better you can sell it!<\/li>\n<li><strong>Babysitting is such a drag.<\/strong> Ok, that one may not apply. Unless you\u2019re babysitting your sales peers, in which case yes.<\/li>\n<li><strong>Don\u2019t be pushy.<\/strong> Just be helpful.<\/li>\n<li><strong>You don\u2019t have to lose the sale just because you don\u2019t have the product.<\/strong> Offer to order it in (or schedule the customer in later) and do it with enthusiasm! It\u2019s not a bad thing that you don&#8217;t have it. It\u2019s a good thing that you can get it.<\/li>\n<\/ol>\n<p>Blockbuster Video may be a relic of the past, but these sales tips are timeless. This week, take a hint from our friend Buster Sales: listen, think, act.<br \/>\n<em>Oh, and in case you are wondering, I\u2019ve done some Googling and I can\u2019t seem to find out if the Blockbuster gal and Brian ever got together, so I guess that will forever remain a mystery.<\/em><br \/>\n<em>photo credit:\u00a9 Alexandr Bognat &#8211; stock.adobe.com<\/em><\/p>\n<hr \/>\n<p><em><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-thumbnail wp-image-3062\" src=\"http:\/\/etereman.com\/remanu\/wp-content\/uploads\/2015\/10\/IMG_EPetri-150x150.png\" alt=\"IMG_EPetri\" width=\"150\" height=\"150\" \/><\/em><br \/>\n<em>Everyone&#8217;s favorite video store might not be around anymore, but their\u00a0training video lessons stand the test of time. \u00a0Ever learned anything yourself falling down a YouTube rabbit hole? Join<\/em><em>\u00a0the conversation below or\u00a0<em><a href=\"mailto:epetri@etereman.com\">email Eric directly<\/a>.\u00a0<\/em><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I am a big fan of anything nostalgic. This includes lame corporate training videos. You know the kind: weird, cheesy, out-of-date, and circa 1990. Recently, I stumbled upon this gem from\u00a0Blockbuster Video. I decided to watch it for a laugh, but holy cow did this training video actually have some pretty great sales advice. (Need [&hellip;]<\/p>\n","protected":false},"author":29,"featured_media":3391,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false},"categories":[12,7],"tags":[531,532,14,180],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What Would Buster Sales Do? - REMANU<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/etereman.com\/remanu\/2016\/12\/16\/what-would-buster-sales-do\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What Would Buster Sales Do? - REMANU\" \/>\n<meta property=\"og:description\" content=\"I am a big fan of anything nostalgic. This includes lame corporate training videos. 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