{"id":3961,"date":"2018-01-10T14:48:27","date_gmt":"2018-01-10T20:48:27","guid":{"rendered":"http:\/\/etereman.com\/remanu\/?p=3961"},"modified":"2018-01-10T14:48:27","modified_gmt":"2018-01-10T20:48:27","slug":"the-equability-of-accountability","status":"publish","type":"post","link":"https:\/\/etereman.com\/remanu\/2018\/01\/10\/the-equability-of-accountability\/","title":{"rendered":"The Equability of Accountability"},"content":{"rendered":"<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-3962 size-full\" src=\"http:\/\/etereman.com\/remanu\/wp-content\/uploads\/2018\/01\/RU341.jpg\" alt=\"\" width=\"600\" height=\"449\" srcset=\"https:\/\/etereman.com\/remanu\/wp-content\/uploads\/sites\/2\/2018\/01\/RU341.jpg 600w, https:\/\/etereman.com\/remanu\/wp-content\/uploads\/sites\/2\/2018\/01\/RU341-300x225.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><br \/>\nOwners, managers, and employees all have people they like to work with over other coworkers. Maybe it\u2019s the synergy you have together or just skill sets that compliment, but we all have those favorites. What happens, though, when one of these people makes a mistake? Do you treat them the same as you would anyone else in the business?<br \/>\nI\u2019d be lying if I said that as manager, in prior restaurant life or in my current role, I haven\u2019t fallen victim to playing favorites. In doing so, I\u2019ve sent a message about hierarchy and fueled a culture of being in the &#8220;in&#8221;\u00a0crowd or on an island.<br \/>\nManaging is one of the most difficult and draining parts of running a business. No two people are the same. Throw in emotions, and it can be some of the most taxing parts of your day. Harder still? When some act as if the rules don\u2019t apply to them.<br \/>\nBut with the difficulty of being a leader comes payoffs that are that much more rewarding. Seeing a team develop, work together, and trust one another is a reward in and of itself.<br \/>\nIt\u2019s not easy, but you can (and should) level the fairness playing field. How can you encourage better accountability through the treatment of both your employees and peers?<\/p>\n<ol>\n<li>Equal means equal. Whether family member, friend, newest hire, or 30-year tech, give every person the same respect of the same standards. When a standard isn\u2019t being met (regardless of who isn\u2019t meeting it), it\u2019s a coaching opportunity. Even old dogs can learn new tricks.<\/li>\n<li>On fire? Find a cooler haven. In the heat of the moment, knee-jerk reactions happen and so do bad decisions. Separate yourself from the situation, whether by walking away and coming back or sending an employee home for the day and have the conversation the following day under more level heads.<\/li>\n<li>Keep leniency away from leadership. As the saying goes, <em>\u201cFish stink from the head.\u201d <\/em>Your business\u2019s standards are that: standard for everyone under the same roof. When a fellow manager is falling short of expectations, address your peer in the same way you would a member of your own team. It\u2019s ok to empathize with the mistake, but not to give it a pass simply because of their role.<\/li>\n<\/ol>\n<p>Running a business like a well-oiled \u201967 Shelby GT 500 is more than just knowing how to grow sales, manage expenses, or be a people person. As a manager, supervisor, or owner, you set your standards \u2013 or your people will make decisions for you based on past precedence. Do you want to attract and retain some of the most loyal and hardworking people? Set the pace and keep it even.<\/p>\n<hr \/>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignleft wp-image-2648 size-thumbnail\" src=\"http:\/\/etereman.com\/remanu\/wp-content\/uploads\/2014\/08\/IMG_NCarreiro-2-150x150.jpg\" alt=\"IMG_NCarreiro-2\" width=\"150\" height=\"150\" \/><em>All&#8217;s fair in love and war, but when managing and running a business, equability and fairness lead to peaceful solutions to workplace challenges. Why should you hold yourself &#8211; and those around, under, and with you &#8211; accountable to same standards? Everybody wins. Join the conversation\u00a0below or <a href=\"mailto:ncarreiro@etereman.com\">write to\u00a0Nick directly<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Owners, managers, and employees all have people they like to work with over other coworkers. Maybe it\u2019s the synergy you have together or just skill sets that compliment, but we all have those favorites. What happens, though, when one of these people makes a mistake? Do you treat them the same as you would anyone [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":3962,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false},"categories":[5,12],"tags":[639,640,70,203],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Equability of Accountability - REMANU<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/etereman.com\/remanu\/2018\/01\/10\/the-equability-of-accountability\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Equability of Accountability - REMANU\" \/>\n<meta property=\"og:description\" content=\"Owners, managers, and employees all have people they like to work with over other coworkers. 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