{"id":6419,"date":"2023-09-19T14:07:56","date_gmt":"2023-09-19T14:07:56","guid":{"rendered":"https:\/\/etereman.com\/remanu\/?p=6419"},"modified":"2023-09-19T14:09:39","modified_gmt":"2023-09-19T14:09:39","slug":"a-rose-by-any-other-name-sweet-or-sewage","status":"publish","type":"post","link":"https:\/\/etereman.com\/remanu\/2023\/09\/19\/a-rose-by-any-other-name-sweet-or-sewage\/","title":{"rendered":"A Rose By Any Other Name: Sweet or Sewage?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"6419\" class=\"elementor elementor-6419\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-16b65b18 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"16b65b18\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-24a9386e\" data-id=\"24a9386e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-60b126 elementor-widget elementor-widget-text-editor\" data-id=\"60b126\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<!-- wp:paragraph \/-->\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b5acda6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b5acda6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-373fdb0\" data-id=\"373fdb0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ec7045 elementor-widget elementor-widget-image\" data-id=\"7ec7045\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"700\" height=\"350\" src=\"https:\/\/etereman.com\/remanu\/wp-content\/uploads\/sites\/2\/2023\/09\/RU628.png\" class=\"attachment-large size-large wp-image-6422\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/etereman.com\/remanu\/wp-content\/uploads\/sites\/2\/2023\/09\/RU628.png 700w, https:\/\/etereman.com\/remanu\/wp-content\/uploads\/sites\/2\/2023\/09\/RU628-300x150.png 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-06a999e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"06a999e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-82aefa6\" data-id=\"82aefa6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-478aed7 elementor-widget elementor-widget-text-editor\" data-id=\"478aed7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p><span style=\"font-weight: 400\">\u201cThat which we call rose by any other name would smell as sweet.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400\">Not to discredit the greatest love story of all time, or create the greatest debate that Reman U has ever seen, but sorry Will. You are wrong.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Names matter, they give life to an inanimate object, purpose to a place, and have the potential to define the persona of an individual. Referring to something incorrectly immediately stains the speaker&#8217;s reliability and causes confusion.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Words matter. When our customer-facing team members use the correct word, in the right context, and with the accurate pronunciation it shows that they are knowledgeable, educated and trustworthy in the field.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Years ago, when women were still a rarity in the automotive world, I worked behind a parts counter. As women, we had to prove our ability and worth to stand and deliver car parts. It was myself and another female on duty that day. A man came to the counter and told her, \u201cI need one of these\u201d. He likely didn&#8217;t know the correct name either, however she spun around, waving the part in her hands asking what this \u201cthingy\u201d was. It was a tie rod end.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Had my coworker used even a remotely relevant word (or said nothing at all) the situation could have had a completely different undertone. She was immediately discredited. Any trust was lost. A tie rod is a thing. However it is not a \u201cthingy\u201d.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">The words we choose to use impact the perception of the situation. Is that component you are replacing a defect? Or is it a warranty item? Are you telling your customer what you can\u2019t do, or what you can? There is an invisible power within the words we choose to use. Train and enforce the use of proper terminology.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">As professionals we must also be cognizant of the words our customers are speaking. They are not specialists, most are not even amateurs. The words used to describe an issue may be out of context. Is that really a slip? Or is it more of a hesitation? Will the vehicle not move at all? Or just not forward? It is our job to determine if the statements are fact, or if they are being quoted from an internet search.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Words can be hard. The English language is tricky. Homophones vs. homonyms, slang, acronyms, and abbreviations make getting the point across an epic battle at times. Be accurate in your speech in an attempt to limit confusion in conversation.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">And if all else fails\u2026. ASK! <\/span><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u201cThat which we call rose by any other name would smell as sweet.\u201d Not to discredit the greatest love story of all time, or create the greatest debate that Reman U has ever seen, but sorry Will. You are wrong.\u00a0 Names matter, they give life to an inanimate object, purpose to a place, and have [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":6422,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false},"categories":[2,4,5,12],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>A Rose By Any Other Name: Sweet or Sewage? - REMANU<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/etereman.com\/remanu\/2023\/09\/19\/a-rose-by-any-other-name-sweet-or-sewage\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A Rose By Any Other Name: Sweet or Sewage? - REMANU\" \/>\n<meta property=\"og:description\" content=\"\u201cThat which we call rose by any other name would smell as sweet.\u201d Not to discredit the greatest love story of all time, or create the greatest debate that Reman U has ever seen, but sorry Will. 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