Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN

Bossypants: The Art of Creatively Hiding Business Insight

I can’t take it anymore. I have a dirty little secret. And I have to come clean. I hate business books. “But Aimee,” you say. “This is your 36th interesting and insightful article for Reman U! How can you possibly hate business books?” First, it’s creepy that you know exactly how many articles I’ve written. […]

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Stuck Happens

So there I was toggling between editing forms (boring) and researching website plugins (endless) – whoever said marketing is glamorous is a dirty stinkin’ liar, by the way. See, the thing about tedium is it’s like a little productivity-killing ninja. It sneaks up on you, hurls a throwing star at whatever part of your brain […]

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Hiring for Tomorrow: The Set Up

The people you’re working with today aren’t necessarily the people you’ll be working with tomorrow. They may be lured away by other opportunities. Or have to relocate because of their spouse’s job. Or maybe they just need a change. Turnover is an inevitable part of running a business. And, like it or not, its effects […]

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What’s Your Spirit Animal?

It’s no secret that we’ve been growing. Beyond the new 160,000 square foot production facility that will be coming online in the near future, we’ve been adding staff to our Customer Loyalty teams. That means lots and lots of interviews. Now, I’ve been in my fair share of interviews, but never as the interviewer. When […]

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Is Your Mindset Motivating Your Employees?

Let’s start this week’s lesson with a quiz. Don’t worry, there are only three questions. As you can see from your quiz results, you fall into one of two categories: Those of a Fixed Mindset Those of a Growth Mindset Fixed-Minded people feel that basic qualities – like intelligence or talent – are set at […]

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Role Models are Overrated

Last month, I went to the historic Riverside Theatre in downtown Milwaukee to see an astrophysicist give a PowerPoint presentation on science. Seriously. OK, so it wasn’t just any old astrophysicist; it was Neil deGrasse Tyson, Director of the Hayden Planetarium and host of ‘Cosmos: A Spacetime Odyssey’ on Fox. And his presentation, “Science as […]

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Tribalism: A Story of Cow Poop

Ah, Black Friday. From the early-morning chaos at brick-and-mortar stores to the server-busting online deal, Black Friday is an opportunity for millions of people to get their hands on the perfect gift for their loved ones – and save a few bucks in the process. For some, it represents the moral decay of society. For […]

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Defining Success is Defining Yourself

Recently, I was asked about my definition of success. I’ll be honest, it caught me off guard. Not because of who or how it was asked, but because I’d never really thought about it. What is success? At 29, I’m just now getting the hang of being an adult. I have a stable job, an […]

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Vacation or Die – Literally

Growing up, my dad was very much like Clark Griswold in the National Lampoon’s Vacation series. He’d let the work and home and life stress build up for a full year and let it all out in a hail of going and doing and seeing: The Family Vacation. I used to think that he just […]

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Has Your Toolbox Runneth Over?

There was a time in the not-so-distant past when the sales team had more tools than a night out in Wrigleyville (hey-ooo). We had a tool to ask and answer questions. We had a tool to store documents. We had a tool that acted as an intranet site. We had a tool to manage customer information. We […]

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