Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN

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NO ONE CARES!
May 21, 2025

Tone bears a significant impact in the way an interaction is perceived. Not the toned abs and biceps of the daily runner that circles the neighborhood, but YOUR tone of voice. The inflection, energy, and expression upon greeting sets the stage for the entire correspondence. A bored, sleepy, or depthless greeting will not convey a...

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Little Fires Everywhere
May 06, 2025

Ignition of a fiery blaze requires heat, fuel and oxygen. Removing or modifying a single element will determine the path, size and potential for disaster. A true leader does not run around putting out fires. They do not wait until the blazing disaster is scorching everything in its path. They do not close their eyes...

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Approach Not With Caution, But With Positivity
April 16, 2025

Life is full of choices. What to have for breakfast? Which socks to wear? Even what your mindset will look like. Do you want to be a crabby patty or a positive petunia?Choosing to be positive is harder than letting the negative creep in and take over. The work to create mental and emotional habits...

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Bad Attitudes STINK!
April 09, 2025

Bad attitudes stink, so does bad gas. They affect the offender internally, the negative Nancy may try to shield those in close proximity, but the damage has already been done. Friends, family, even strangers will retreat and then keep a safe distance until the toxicity clears. One may think they are covert, masking the repugnant...

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