Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN


A Rose By Any Other Name: Sweet or Sewage?
September 19, 2023

“That which we call rose by any other name would smell as sweet.” Not to discredit the greatest love story of all time, or create the greatest debate that Reman U has ever seen, but sorry Will. You are wrong.  Names matter, they give life to an inanimate object, purpose to a place, and have...

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Constructive Leadership
September 05, 2023

I always point in the right direction. My instructions are written in black and white. Disobey me and pay the consequences. I will never say more than two words at a time. What am I? A one-way sign. Constructive leadership is not a one-way sign. It is adaptable and dependent on the needs of people,...

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Compliments and Criticism: Two Sides of the Same Coin
August 15, 2023

There once was a girl who dismissed being called pretty and smart and talented. She would smile and nod and go on with her day. Accolades made her embarrassed. There once was a girl that became quite upset when told the cake was dry, her face wasn’t symmetrical, and that the final project was only...

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Know Your Audience
August 03, 2023

Know your audience. This advice seems easy enough to follow and makes perfect sense, however it’s often easier said than done.  “While driving home I saw my mechanic on the side of the road crying like a little baby.” “I don’t know exactly what happened but he must have had a serious breakdown.” Telling a...

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