Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN


Undershirts: The Smart Choice
January 22, 2020

Let me tell you about the time I didn’t wear an under shirt to a wedding. It was the summer of 2011. Newly broken up with my long-term girlfriend, I sought to find a second part-time job to fill up my now newly-acquired free time on the weekends. For some reason, I thought Wedding DJ...

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A Tale of Two Cities
January 15, 2020

A Tale of Two Cities: well, it’s actually one city, Chicago, and the tale of two trips there in attempt to buy a vehicle with very different results.  The lease on my wife’s Subaru Outback is about to expire.  So, we did some talking and some shopping and narrowed in on a target vehicle, a...

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January 08, 2020

Service: noun / sur vis / a helpful activity; help; aid; to do someone a service.Ignoring the December wind that whirl-winded around me making the leather collar of my jacket slap and sting my cheek, I slid the key into the lock of the walk-in service door at Hometown Motors. I had just been promoted...

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The List
December 19, 2019

His room was dark save for the glow from his computer monitor and the blue telltale lighting of the keyboard. His eyes were sharp and focused as he stared at the screen waiting and he lifted a glass that held 2 cubes of ice barely covered with bourbon. Just as his lip found purchase ant...

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