Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN


A General Never Blames His Troops
October 17, 2019

“A general never blames his troops.” It was a statement I needed to hear. I was a part of a very big, very important project that hadn’t turned out according to expectations. It wasn’t all my fault, but mistakes were made by many including me – and including the general.Up to this point, I hadn’t...

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October 09, 2019

Ever feel stuck, bored, stagnant, ineffective, lost, overwhelmed, or overall plain lackluster at work? Ruh-roh, you're in a rut. Me too.  Not often mind you; I genuinely enjoy working, am optimistic by nature, have a great job, and a fantastic life. But...I do not always feel inspired by my work.  I do not always feel...

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Winning a Person's Time
September 26, 2019

This is my quest, to follow that starNo matter how hopeless, no matter how farTo fight for the rightWithout question or pauseTo be willing to marchInto hell for a heavenly causeAs I heard the bells ring loudly one last time in the Chapel Dulcinea before I left for home, I stared down at a plaque...

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Remodel, Renovate, Redesign
September 19, 2019

Anyone who’s ever taken on a large home remodel knows the time, stress, money, unforeseen challenges, and people management that comes with the new look. The amount of time spent planning, strategizing, and anticipating simply cannot account for the mold that it turns out was under the floor or the delayed shipping on that tile...

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