Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN


Let's Get Uncomfortable
August 09, 2022

Those leggings you wear day after day - comfortable, even with the holes. That dysfunctional relationship that you keep going back to - comfortable, even with the underlying trust issues. Sitting in the same office everyday, doing the same thing, the same way - comfortable, even though you stopped learning new things and lost your...

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Make New Friends
August 01, 2022

Make new friends, but keep the old. One is silver, and the other gold. A circle is round, it has no end. That’s how long, I will be your friend. Hopefully, you read that in the same sing-song voice it was typed with. For anyone who has participated in Girl Scouts of America, this tune...

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The Burnout Blues
July 25, 2022

Burnouts aren't just for muscle cars.  Chances are there is someone on your team that feels stuck in one spot, wheels turning, engine revving, just building up pressure until they blow up. Workplace burnout is real. It has damaging effects not only on your business but on your people.  Several years ago, after managing our...

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Ask Me No Questions, And I'll Tell You No Lies
July 18, 2022

Little kids ask questions to learn. Remember the “why” phase? I do. Teens learn to not ask for permission, but rather for forgiveness. But only if they get caught of course. As adults, we question everything. Our children, and our spouses, customers, employees and even our superiors are the recipients of what seems to be...

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