Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN

The Tale of the Sprinting Hippo

Some people call me the ‘The Sprinting Hippo’ and I don’t mind it at all. I coach and play for a softball team during the summers, and, just like the noble hippopotamus that can reach top speeds of 30 mph (it’s true, look it up!), I am much faster than you might assume just by […]

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Making a Bad Choice the Right Way

This is a bad Reman U. I mean it. It hasn’t been thought through, agonized over, contemplated, speelchecked or proofreaded. I didn’t have a blinding insight nor did I have one of those everyday experiences that suddenly feels like an analogy for good work/life decisions. What I do have is a deadline, a commitment… ultimately, […]

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Being a Tool Builder

  We work in a world of tools. Humans are distinctive from most other creatures on this planet by our ability to make and use them. The earliest advances in society are measured by the tools we built and used (fire, hand axes, spear throwers, the wheel, pottery and so on). The automotive industry is particularly defined […]

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The Big, Hairy, Audacious Goal

So much of success comes from setting goals for yourself – that’s nothing new. You write your goals down, make them SMART, share them, remind yourself what your goals are and which ones you’ve accomplished… but in navigating that “goal wilderness” there’s an audacious monster of a goal that you should not neglect: your BHAG […]

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Building Projects (and Relationships) in the Dark

REMAN U is a place for stories. This post is no exception, but I’m going to go slightly off-script and start by telling you the moral to this story: most businesses hurt their relationships with customers because they don’t apply the same project management skills that they use in the shop when working with them. […]

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