I recently moved. You know the story: packing everything I own, finding a day I could coordinate everyone I needed to help at the same time (and a truck, and a trailer), cleaning crevices in my house that haven’t seen daylight for the better part of two years (who cleans the top of the molding […]
Read MoreSummer is slowly slipping into fall, bringing cooler weather, pumpkin spice flavored everything, and unequivocally most important: the return of football season. As it happens, more of my coworkers than not are avid some-kind-of-sports fans. This lends itself to some (mostly) friendly competition in the form of fantasy football leagues. As is customary, to kickoff (pun intended) a […]
Read MoreWhat do you do for fun? Did you just cringe a little? If you’re anything like me, the answer is a resounding yes. On any given day that question is enough to send me into a full-blown panic. But if asked a few years ago, I would have answered in an instant and with more […]
Read MoreIt’s early. It’s quiet and calm—until suddenly it’s not. The hallway doors open, and a large, loud moving mass streams in steadily—and they’re coming my way. It’s the first morning of the tradeshow, and as the very definition of introverted, I’m steeling myself for a whole lot of uninterrupted human interaction for the next few […]
Read MoreEveryone deals with it, and everyone deals with it differently. What is it? Stress. If you’re like me, the thought of a stressful situation alone is enough to set your inner freak-out time-bomb ticking. Stress is a pretty common denominator at most workplaces, regardless of where you work or what you do for a living. […]
Read MoreThey say time flies when you’re having fun. And the infamous, anonymous they certainly are not wrong as a very important milestone has managed to sneak up on me: my one-year work anniversary. And this specific anniversary genuinely blows my mind. One year is a long while but also no time at all in the […]
Read MoreIt happens to the best of us. You get an angry customer on the phone. You are the angry customer on the phone. Your day isn’t panning out the way you had hoped it would, and everything seems to be taking a turn for the worst. And our almost-always gut instinct? Letting these communications shape […]
Read MoreOne time, I ran 50 miles (they don’t call me the Reman Runner for nothing!). Shortly thereafter I took a much-needed break but have since found it hard to start again, even months and months later. Don’t get me wrong, I love running. It’s my thing. But once you’re out of a well-honed habit and subsequently […]
Read MoreIn the well-stocked cafeteria where I work, we’re never short on snacks. My house, on the other hand, is a different story, so I tend to arrive at work stomach rumbling, scavenging for a semblance of a breakfast. Conveniently, cereal is a mainstay in our rotating snack dispensers, making this a relatively easy choice for […]
Read MoreYou’ve heard it a million times: treat others how you’d like to be treated. And you’ve probably had some pretty great – and some pretty bad – customer service experiences. In the past, I never thought to put the two together. I thought, “Well, if I’m the customer, I should just expect exemplary service.” The […]
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