Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN

Strike It Rich

If money is the root of all evil, then it surely makes sense that the devil is in the details. It’s not about what you sell, rather it’s how you sell it, support it, and stand apart that takes the books from an infernal red to a glorious green.  As a consumer, you can buy […]

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Transforming Ordinary Into Extraordinary

Banner ads, T.V. commercials, email blasts, subtle hints from your significant other, are not so subtly reminding you that Valentine’s Day is approaching quickly. Pull out the credit card and be prepared to smother the one you love with lavish, extravagant and luxurious gifts and mementos of your undying love. Buy the bigger diamond, book […]

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Night of the Walking Ted

Hello 2026. It’s the time of year that we sit down, contemplate our lives, and vow to make gigantic changes. Running a marathon, fitting into those low rise jeans from high school, and getting a PH.D. are all grandiose and wonderful goals, however, if one has spent the last few decades making a dent in […]

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Motivation in a Cup

Mondays suck.  That may be a smidge harsh, and mostly they are alright, however finding the umph to get up and moving at a productive pace can seem like torture. As the holiday season approaches, weekends are filled with shopping, gathering, planning, and prepping. Those two days hardly seem like enough to get everything done, […]

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A Shoulder To Lean On

A hand to hold, a shoulder to lean on. An offered ear eager to listen. You can’t fix everything, some things can’t be remedied at all, however, just being there, being open and present, can be enough to help one get past the initial shock, frustration, and fear that accompanies a scary situation.  I can’t […]

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Be The Magic

Santa isn’t real. Neither is the Easter Bunny or the Tooth Fairy or the Hanukkah Troll (that one actually may be a figment of my Mother’s imagination).  Snapping the furcula from the Thanksgiving Turkey doesn’t bring longed-for riches, blowing out the birthday candles is just a waste of breath. Wishing upon the first star you […]

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Don’t Get Sued!

Conversations have been had, communication appears to be clear and open. You’ve held their hand, everything seems to be going smoothly. The connection proves strong as the relationship progresses. As the days pass, you believe that the two of you are on the same wavelength, heading in the same direction, with the same end goal […]

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Right Person, Wrong Seat

Interview. Killed it. Onboarding. Nailed it. Training. What a breeze!  This person is destined to be a superstar.  Independent work, day to day performance and development, hitting metrics and being a stellar addition. More like super disappointment.    It’s difficult when you invest in and have deep confidence in a new hire, just to have them […]

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Inertia on the Field: Practice, Progress, and Growth

“The goal is not to be perfect, but rather to be better.”  In a quick search of the internet, this idea has been voiced many times, by many professionals, public speakers, and motivationists. Yet, hearing these words come out of my twelve year old, they hit me harder than a dump truck with a full […]

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If It’s Not the Job, It Might Be You

“Good employees don’t quit their job, they quit their manager.”  This widely known idiom has found its way into leadership development courses with increasing popularity. While said with multiple variations, our very own Sam Loshaks version is my all time favorite.  “Fish stink from the head.” At the time I didn’t fully comprehend this “Samism”. […]

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