insight Archives

Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN

Need For Speed

Don’t Worry, Be Happier

The Soft Touch of Service Recovery

Embracing Change: The Power of Going All-In at ETE

Bossypants: The Art of Creatively Hiding Business Insight

I can’t take it anymore. I have a dirty little secret. And I have to come clean. I hate business books. “But Aimee,” you say. “This is your 36th interesting and insightful article for Reman U! How can you possibly hate business books?” First, it’s creepy that you know exactly how many articles I’ve written. […]