relationships

The Tale of Cha Cha: A Pint-Sized Relationship Lesson

Sometimes when you meet someone, you have no idea the lasting impact they’ll have on your life. They might annoy or burden you or seem like someone just whizzing by in the periphery. And sometimes, even when the start isn’t great, it’s the beginning of a relationship you just can’t shake. When I look at […]

Let's Get Emotional

I recently had the chance to attend a seminar called “Understanding How Emotions Drive Purchasing Decisions.” I have to admit while selling, I don’t give much thought to how the customer “feels” about a purchase.  Of course, I want them to be happy with my service and the quality of our products, but how do […]

Tying the Professional Knot

Business connections: you’ve made them at some point in time throughout your career. You’ve had your good, your better, and your best ones. Remember how great it felt when you achieved what you set out to accomplish together?  However, what might not be as fresh in your mind is what it took to get you […]