Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN

Reman U 300

Reman U #300

­We’re Making Some Changes Improvements. When you hear the word change, what do you feel? It’s always interesting to me that this one little word, “change,” evokes so much emotion (both positive and negative) from the recipient of the announcement. I’m very careful not to use the word at all when delivering news to employees. […]

Read More