Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN

What’s Your Spirit Animal?

April 23, 2015 By Jill Of All Trades Leave a comment

Spirit Animal
It’s no secret that we’ve been growing. Beyond the new 160,000 square foot production facility that will be coming online in the near future, we’ve been adding staff to our Customer Loyalty teams. That means lots and lots of interviews.
Now, I’ve been in my fair share of interviews, but never as the interviewer. When I was asked to help vet candidates, I was excited for the opportunity to, in some small way, help shape this growing team. For me, how someone may fit with our unique culture is almost as important as his or her skill.
After lobbing in some basic questions – what did your former job entail, what drew you to this position, what can you bring to the team, etc. – I like to throw a curveball or two.

“What’s your spirit animal?”

Reactions run the gamut from deer-in-headlights, to confusion, to amusement. Am I really going to judge a candidate based on their spirit animal? No. That’s ridiculous. But I am going to judge a candidate on their ability to think on their feet, gather their thoughts, and put together a reasonably convincing answer.
Sure, these questions may seem sadistic. But they have a clear purpose – to see how well someone will fit within our quick-witted team and navigate the fast-paced sales environment. To hire someone knowing that they’re not a good fit is a disservice to all parties involved. In those terms, even something as goofy as “What’s your spirit animal?” is vital.
I asked the rest of the team to share their favorite curveball questions and why they like them.

“‘If you had to be shipwrecked on a deserted island, but all your basic human needs were taken care of, what two items would you want to have with you?’ It shows what is most important to you. Are you logical, emotional, or just want to enjoy life?”

Megan Drews, The Trans Detective (Retail Service Manager)

“‘What do you think about when you are alone in your car?’ It can answer a few questions: Do you think when you’re alone? What are your primary concerns in life? Are you creative? Or even, do you seek continuous improvement?

Ben Stern, The Sales Cyclist (Inside Sales Manager)

“I’ve never been asked this one, but my daughter has: ‘If you could high five anyone in the world who would it be?’ It’s a very fun question. There’s no right or wrong answer, but it really lets your show off your personality.”

Mary Matthews, The Queen of Key Accounts (Customer Loyalty Specialist)

So what are your thoughts on curveball interview questions? Do you have any favorites that you ask your potential hires?
photo credit: ©vvvita / Dollar Photo Club


When it comes to your unique company culture, who shapes what it is and will be? The team you put in place. Why is “fit” so important? Just as our Jill of All Trades. Like what Aimee has to say? Comment below or email her directly!

Related Articles

Speak Your Mind

*