Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN

Why I Didn't Hire You

I’m an easy interview, but a tough judge. I don’t use personality or behavioral tests – I’ve tried them all, and I do see some value there, but I’ve also relied on them for hiring decisions which I later came to regret. I don’t call your references. It’s a waste of my time and theirs. […]

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Sales Calls: Something to Smile About

“Smile! They can hear you.” You’ve heard it a million times. Whether you’re answering an inbound call, or making an outbound sales call, you’ve been trained to bare your pearly whites. I’ve seen cute little reminders written on the bottoms of mirrors designed to hang in a cubicle. “Remember to smile…it increases your face value,” […]

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Labor Day

It’s the end of summer. It’s the beginning of the school year. The pool is now closed. Better store your white clothes until next year. Whatever you interpret Labor Day as (including, even, as it was originally intended as a day of rest commemorating organized labor), I’m challenging you to consider the following: 1. There […]

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How Smart Should Cars Be? -> 2011 Automotive Innovations

When cars first hit pavement their purpose was to get its passengers from point A to point B. It seemed pretty simple at the time. Nowadays it is clear that cars are expected to perform at a much higher level; so much so that some of the newest automobiles are actually doing more thinking than […]

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How Smart Should Cars Be? -> 2011 Automotive Innovations

When cars first hit pavement their purpose was to get its passengers from point A to point B. It seemed pretty simple at the time. Nowadays it is clear that cars are expected to perform at a much higher level; so much so that some of the newest automobiles are actually doing more thinking than […]

Read More