Customer Loyalty and a Free Drink

In my early 20’s, I got a job bartending at a local watering hole. The proprietor, Jerry, was a sharp businessman who taught me more than a few things that have stuck with me nearly two decades later. One of my favorite lessons of his was how to handle the “free drink”.  Regulars at a […]

When Taking a Leap, Seek Solid Ground

Making a career change is a big decision and a major life change. I’ve had many jobs in my lifetime, from washing dishes as a 14 year old to recently joining the ETE team. Along the way, I’ve gathered experience and insights that make it easier to find and excel in a new position. Whether […]