A few weeks ago, I attended an industry show with one of my sales teammates. We arrived before the vendor exhibit time to catch some golf and extra networking. The weather was perfect and we were a couple of lucky guys, to say the least. We woke up early our second day to watch all […]
Read More“I have great news! Your order is ahead of schedule and you will see it 2 days early!” Who doesn’t love giving good news to a customer? It is such an easy phone call to make. But what about when their order is 4 days behind schedule, potentially lost, their customer is screaming at them […]
Read MoreI get emails each week from dedicated readers looking for answers or help about their sales or service situations. Today, we’ve got a little green Q & A that may relate to your business, your sales, or your company right now: Q: Captain, I have come across a few issues over the last few months […]
Read MoreI get emails each week from dedicated readers looking for answers or help about their sales or service situations. Today, we’ve got a little green Q & A that may relate to your business, your sales, or your company right now: Q: Captain, I have come across a few issues over the last few months […]
Read MoreThis past Sunday, I spent the day golfing with some of my colleagues. It was 90 degrees, and the four of us were out to enjoy the nice weather. Walking in to the clubhouse, I immediately noticed the television showing the British Open, so I struck up a conversation with Chet, the club pro, about […]
Read MoreThis is the second week in a series of responding to reader submissions, questions, and topic suggestions. I like answering your emails because they are real-world and they may relate to your job, your life, and your sales efforts. I’m going to do my best to answer every single question over the next few weeks. […]
Read MoreEmbed from Getty Images Last week we received many topic suggestions and even more questions from our readers. I’m going to do my best to answer every single question over the next few weeks. If you’ve got more questions…keep them coming! Reader Question: Do you have a list of Sales no no’s? Worst thing in […]
Read MoreWe’ve been writing and sending articles weekly for a little over a year now, and we’ve never really asked you to do anything in return. Until now. We know you’re reading Reman U (we can see by the analytics and statistics), and we know you’re enjoying it (we get dozens of emails each week thanking […]
Read MoreI flew almost 150,000 miles this year. And it took until today, December 22nd, for something positive and worthy of writing about to happen to me. Yes, I could have written an article at least once each week of the year about what not to do based on the crappy service and frequent lies most […]
Read MoreThe $6 Million Man. Yep, he exists. His name is Mark Schwartzman. He owns and runs Glen Burnie Transmissions in Glen Burnie, Maryland, and he’s one of the most insightful businessmen in the transmission industry. Captain Reman interviewed Mark this week via Skype on the tail-end of Glen Burnie’s 50th Anniversary Party. Watch the interview below (about 10 minutes) […]
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