I am one of those stubbornly independent, obstinate types. I can lift that. I can do this without help. No, I got it, thanks. Doctor? Why? It’ll heal. “If you want something done right, do it yourself,” I say! Except, I can’t. I can’t do it all. I find myself inflicted with a semi-voluntary, temporary […]
Read MoreOwners, managers, and employees all have people they like to work with over other coworkers. Maybe it’s the synergy you have together or just skill sets that compliment, but we all have those favorites. What happens, though, when one of these people makes a mistake? Do you treat them the same as you would anyone […]
Read MoreBasketball legend Michael Jordan? No, number 23 is not the right Mike. Jackson 5’s most iconic member? No, he’s not the right Mike, either. The Mike that sparked these words? Mike Anderson, Transmission Digest Account Executive for 17 years until his passing this past November. And for the past 6 years or so while I’ve […]
Read MoreI’m moving on up—I mean… over. At the very least I’ll be around. And that’s okay. Up is a limiting direction—no, really, it is. Once you start going up, your options are to continue to go up, which is obviously the best-case scenario, go over, which after going up feels stagnant, or go down. Me? […]
Read MoreThey say time flies when you’re having fun. And the infamous, anonymous they certainly are not wrong as a very important milestone has managed to sneak up on me: my one-year work anniversary. And this specific anniversary genuinely blows my mind. One year is a long while but also no time at all in the […]
Read MoreI celebrated a birthday this past week, and I’m floating somewhere in that spot after the last milestone most people are excited about and the uncertainty of some very adult things ahead of me. Seeing how I wasn’t looking forward to celebrating this year, (forever young is a thing, right?) and my birthday fell on […]
Read MoreWhere I work, 90% of all customer interactions are on the phone. Whether they’re looking to quote, buy, sell, return, or get some help, it happens on a phone call. And while phone etiquette and expectations seem pretty common sense, you’d be surprised the impact even the smallest thing makes. Like the greeting. I and […]
Read MoreAbout 3 weeks ago, I took a step away from my desk – and into a pair of steel-toed boots. While it wasn’t the first time I’ve worked in a pair of safety shoes in my professional lifetime, it was the first in the past 6 years of my current role. A 4:45 am alarm? […]
Read MoreI remember during my second interview asking my would-be-boss if it was something of an unspoken expectation that I be athletic or at least possess the desire to participate in the Tough Mudders, 5ks, and Warrior Dashes of the world. See, the office had distinct signs of competitive athleticism. From sports gear to prints of […]
Read MoreGrowing up, did Mom tell you that you were special? Do you have special skills? Yum, special sauce! Like paying special assessments? Part of a special interest group? Would you like to place a special order? Well, isn’t that special. And is being special a good thing? What about your business? Is it a specialty […]
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