Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN

management

The Rules of Winning Teams

Life. Work. Family. What do these three things have in common?  Probably a great many things come to mind: stressful, fun, difficult, loving, but I’d bet that TEAM isn’t at the top of your list even though teams are present in some shape or form in every aspect of our lives… unless you are a […]

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The Wonder of Work Wing(wo)men

There’s no denying that sometimes, if you want something done right, you should just do it yourself. Most hard working types who’ve gone through school or training with less than hard working types learn the old fashioned way just how unpleasant collaboration can be — when you end up doing the work yourself whether you […]

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Own Your Ugly

I cry. I ugly cry. I get jealous. I get professional jealousy. I am short. I sell myself short. I procrastinate. I procrastinate on my dreams. I judge. I often judge quickly without the correct amount of information to do so. I eat donuts. I eat a lot of donuts. My hair does this thing […]

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Reman U #300

­We’re Making Some Changes Improvements. When you hear the word change, what do you feel? It’s always interesting to me that this one little word, “change,” evokes so much emotion (both positive and negative) from the recipient of the announcement. I’m very careful not to use the word at all when delivering news to employees. […]

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The Millennial Scapegoat

You’ve heard of them: millennials—the “kids” born in the vast spread between 1981 and 2000—always on their phones, always clamoring about how they’re special, how they’re going to change the world. And now they’re in the workplace. You know them. Maybe you’re one of them. Maybe one of them works for you. I must confess […]

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Like the Plague

I hold up my hands in defense, the accused. It didn’t start with me. I’m innocent—cough, hack, sneeze—I promise! You see, what happened was… he got sick and then came to work and then he got them sick and then I was sick the first time around, but then the next strand came and she […]

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Do You Dare Unplug?

When you’re reading Reman U, I’m usually typing away and reviewing your clicks, opens, and comments in real-time. But, that’s not the case today. Yes, I’m probably still thinking of you and how you’re connecting with these very words (I can’t help but love our readers…that’s not weird, is it?), but instead of sitting behind […]

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Ignore the Numbers Siren.

Have you ever had a day like this?   The sun is up and coffee is brewing. You pull out your phone and check your calendar for what’s on deck. Then, a text notification: “Morning. I’m sick today. Won’t be able to make it in.” You sigh, curse silently (or loudly. This is you, after […]

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The Mystical Art of Invisible Leadership

In the grand scheme of my life seemingly moments ago, I left my decade-long career in education to embark on the kooky ship of remanufactured transmissions with a spot on a marketing team. Few were surprised by the career change, but none were more buffaloed than I at the industry I found myself in. Transmissions? […]

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Charting 2017's Best Course

2016 has come and gone. Was it an amazing year for you? If so, you probably achieved at least some of your objectives.  If not, I’m guessing you don’t think it was a great year and you probably have a bunch of reasons (read: excuses) for failing yourself. The start of this new year is […]

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