Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN

management

What’s Your Spirit Animal?

It’s no secret that we’ve been growing. Beyond the new 160,000 square foot production facility that will be coming online in the near future, we’ve been adding staff to our Customer Loyalty teams. That means lots and lots of interviews. Now, I’ve been in my fair share of interviews, but never as the interviewer. When […]

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Is Your Mindset Motivating Your Employees?

Let’s start this week’s lesson with a quiz. Don’t worry, there are only three questions. As you can see from your quiz results, you fall into one of two categories: Those of a Fixed Mindset Those of a Growth Mindset Fixed-Minded people feel that basic qualities – like intelligence or talent – are set at […]

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No One Wants to Get on the Titanic

I was working on a project a few weeks ago when I overheard a colleague: “No one wants to get on the Titanic.” It was an interesting thing to say. And, I couldn’t get its relevance out of my head. You’re familiar with this iconic ocean liner’s story. Knowing the fate, do you think you’d […]

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How to Eat an Elephant (and Reman U Turns 200 Today!)

Q: “How do you eat an elephant?” A: “One bite at a time.” I’ve loved that joke since I was a little kid. I’ve also loved to bring it up to my adult friends and colleagues who suffer from the inability to start a project because they can’t see how they’ll ever get all the […]

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Want a Reason to Read this Week’s REMAN U Issue?

How about a free shirt?   OK, the shirt is almost free. It won’t cost you a dime. But it will cost you a few minutes of your time. You see, this issue of REMAN U is our 199th, and I’m asking for your help in making our 200th something really special. Each week, we […]

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7 Ways to Onboard a Rockstar

When you hire a new guy or gal, your job isn’t done when they walk in the door. In fact, it’s just starting. A few weeks ago, Ben joined our Customer Loyalty Team. It’s been about a year since adding anyone new, so our onboarding process was due for revamping. So how do we ensure […]

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Role Models are Overrated

Last month, I went to the historic Riverside Theatre in downtown Milwaukee to see an astrophysicist give a PowerPoint presentation on science. Seriously. OK, so it wasn’t just any old astrophysicist; it was Neil deGrasse Tyson, Director of the Hayden Planetarium and host of ‘Cosmos: A Spacetime Odyssey’ on Fox. And his presentation, “Science as […]

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The Boss of Me

Boss’s Day: The one day of the year when employees are supposed to thank their boss for all the things they do. Today especially, I find it hard to not think of some of the most iconic “boss types”:  “The Bill Lumbergh” Lumbergh is a micromanager with awful motivational skills. He doles out loads of […]

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Defining Success is Defining Yourself

Recently, I was asked about my definition of success. I’ll be honest, it caught me off guard. Not because of who or how it was asked, but because I’d never really thought about it. What is success? At 29, I’m just now getting the hang of being an adult. I have a stable job, an […]

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Use Your Assets

Let me show you what I’m working with. Hold on there – get your head out of the gutter. But seriously, have you ever taken a personality test? There are all different kinds of quizzes out there that speak to the inner you. Some are used to qualify candidates for job interviews, and others sneak […]

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