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management

The Case of the Common Ground

Would it be any fun if you were constantly working with people who were exactly like you?  Probably not. It is essential for a productive team to be made of multiple different parts that, when put together, function as one well oiled machine.  Bonding as a team is something that is a continuous work in […]

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Alphabet Soup and Employee Engagement

Pop Quiz: What’s your business’ best asset? It’s OK. Take a minute to think about it. I’ll wait here. Got it? Is your best asset your state-of-the-art facility? Nope. How about that super-impressive-sounding equipment you just bought? Still no. Obviously, it’s your envy-inducing client list, right? Strike three, buddy. It’s engaged employees. Now, engaged employees […]

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Loyalty Starts with You

Every business wants loyal customers – few understand how to earn them. Most businesses think loyalty comes from issuing a “frequent flyer” card and giving something away for free. That’s not loyalty. That’s buying repeat business from customers who are loyal to the prize, or to the price. Eliminate the freebies, and you eliminate the […]

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The 8 Things I Learned From the 7 Things Your Team Needs to Hear You Say

I recently swiped a copy of David M. Dye’s “The Seven Things Your Team Needs to Hear You Say” from Captain Reman. It got me thinking about my interactions with coworkers and what I can contribute to foster an even better team than we already have. And after reading and thinking about the key points […]

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15-ish Perfectly Legitimate Reasons to Go Take a Break

Putting in a solid day’s work doesn’t mean spending 8 hours chained to your desk. In fact, it’s been shown that taking breaks throughout the day actually improves your productivity. A break creates a natural point at which to refocus your energy. Getting ready to tackle a task that’s been on your To-Do list for […]

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Is Growing Supposed to Hurt This Much?

At what point does the “best kind of problem” turn into a serious issue? This week, we’re talking about growing pains. For all intents and purposes, let’s start with our own definition: Growing pain (noun) : the negative impact on both company and customer through times of increase; a deficiency derived from an increase or […]

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Not My Circus, Not My Monkey

There’s a Polish idiom that goes, “Nie mój cyrk, nie moje małpy.” In English, that translates to “Not my circus, not my monkey.” Or, simply, “Not my problem.” Think of your job as a circus. Within your circus, there are lions to feed, monkeys to train, and lots and lots of elephants to clean up […]

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4 Ways to Address Stress

Growl.  That’s what I usually do when I get frustrated and hit a stress wall – until last week. Bill from our production team walked by my desk and did a double take because I was playing with what he thought was PlayDoh.  After pulling out a can of Thinking Putty that a coworker surprised […]

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Give Up Responsibility Without Giving Away Your Job

January 1st. A lot of resolutions are made. Losing that extra weight, actually taking a vacation, eating healthier. But somehow, we tend to fall short on most of these. We bog ourselves down with work and activities galore that weigh on us. How do we create the time to do some of the things we […]

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49 Lessons from the Class of 2013

The holidays are always a natural point for reflection. With friends and family gathered around, you share memories of the year that was and hopes for the year that will be. The successes are celebrated and the failures are looked at through a lens of experience, rather than regret. So, it is with this same […]

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