What goes around, comes around. The Golden Rule. Do unto others what you would have them do unto you. Karma. Whether guided by logic or the divine, kindness is a powerful force to believe in. I do; I’m a firm believer that we do manifest good or bad based on our actions and choices. No, […]
Read MoreWhen working on either routine items or a very special request, my goal is to always focus on the experience at hand, to make it the best experience possible, go the extra mile, spend the extra minute, and most importantly, CARE. You never know how—and who—you will positively affect with even the smallest effort. While […]
Read MoreOn any team, each member has a role to play. In your shop, your Customer Service Manager helps customers and works to earn repeat business. Your Custodian keeps the place clean and approachable. Your Office Manager makes sure the business functions. And no one is more capable (or qualified) to diagnose, repair, and rebuild than […]
Read MoreA decade ago, I was a very fast man on the banked oval tracks known as velodromes. At one time, velodrome and track bicycle racing were the most popular spectator sports in America and the top racers held the land speed records of the day. Now, there are only a couple dozen velodromes in operation […]
Read MoreI have been working on a project for nearly a year or so now, and it may take a year or two from now before I complete it. I constantly like to keep myself busy because I honestly hate it when a project is finished. I’m happy when a project is done for literally 10 […]
Read MoreMy wife, 2 kids, Copper the dog, and I lived in our “starter home” for 17 years. It was a quaint, 3-bedroom Cape Cod with a fenced in yard that was beautifully landscaped…by my wife. But with every passing year, our home began to feel more and more quaint. We needed more space, and for […]
Read MoreIf you give a sales guy a lead, he’s going to ask for a phone number. When you give him the number, he’ll probably ask you for an email address. When you’re finished, he’ll ask you for a creative pitch. Then he’ll want to set a meeting to make sure he’s on the same page. […]
Read MoreFans, admirers, colleagues: undoubtedly, you’ve been following my journey these last few articles. You know that I’ve been growing – literally and professionally. I’ve had to adjust my standards and expectations both for myself and my team – recruiting help and delegating tasks for the good of me my team. Well, friends, the time has […]
Read MoreEncountering a millennial in the workplace is pretty normal for most of us now depending on the industry. If you’re in a business that utilizes technology, then there’s a bigger chance you’re surrounded by millennials—or maybe you’re a millennial yourself. If you’re in the automotive or machining industry, it may be different. Regardless of your […]
Read MoreYOU NEED TO READ THIS ARTICLE. THE WHOLE THING. NOT JUST THE BEGINNING AND END. YOU MUST READ THE WHOLE ARTICLE. When you read the above sentence, I bet you thought one of a few things: “Whoa, this is serious!” “Wow, Megan is angry.” “Where does this lady get off trying to tell me what […]
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