Everyone deals with it, and everyone deals with it differently. What is it? Stress. If you’re like me, the thought of a stressful situation alone is enough to set your inner freak-out time-bomb ticking. Stress is a pretty common denominator at most workplaces, regardless of where you work or what you do for a living. […]
Read MoreI’m moving on up—I mean… over. At the very least I’ll be around. And that’s okay. Up is a limiting direction—no, really, it is. Once you start going up, your options are to continue to go up, which is obviously the best-case scenario, go over, which after going up feels stagnant, or go down. Me? […]
Read MoreI’m a big fan of Steve Jobs. Not just Steve Jobs, the entrepreneur, but also Steve Jobs, the presenter. Jobs sure knew how to control a room. I loved watching all his keynote speeches where he would reveal new products. In college, I was an Advertising major, and when I would give presentations in classes, […]
Read MoreThanks. It is a word that often gets overused or not used enough, kind of like Swiss cheese where there are only two options: you either like it or you don’t. The simple act of saying thank you is easy. You are recognizing that someone went out of their way to assist you with something. […]
Read MoreIt could have been the worst day. My day started out normal. Dogs out. Coffee. Start the Sunday cleaning. Kids up. Off to the gym. Same old, same old. A text comes in. I don’t see it. I’m living life. I’ve got not a care in the world unless it pertains to not falling on […]
Read MoreIf I had to guess, I’d bet that I’m 1 of at least 1.21 million people who are a fan of Back to the Future (snaps for the uber fans who picked up on that numerical reference). I didn’t see it in theatres, but I popped in our VHS copy on almost every teenage sick […]
Read MoreThey say time flies when you’re having fun. And the infamous, anonymous they certainly are not wrong as a very important milestone has managed to sneak up on me: my one-year work anniversary. And this specific anniversary genuinely blows my mind. One year is a long while but also no time at all in the […]
Read MoreL’Oreal personal care products have been around since 1909, and say what you want about them as a company or their products, they have had one of the most successful marketing campaigns based on 4 simple words: “Because you’re worth it.” You couldn’t ask for a more perfect slogan for personal hygiene products. Interpreted, it […]
Read MoreI celebrated a birthday this past week, and I’m floating somewhere in that spot after the last milestone most people are excited about and the uncertainty of some very adult things ahead of me. Seeing how I wasn’t looking forward to celebrating this year, (forever young is a thing, right?) and my birthday fell on […]
Read MoreWhere I work, 90% of all customer interactions are on the phone. Whether they’re looking to quote, buy, sell, return, or get some help, it happens on a phone call. And while phone etiquette and expectations seem pretty common sense, you’d be surprised the impact even the smallest thing makes. Like the greeting. I and […]
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