About 3 weeks ago, I took a step away from my desk – and into a pair of steel-toed boots. While it wasn’t the first time I’ve worked in a pair of safety shoes in my professional lifetime, it was the first in the past 6 years of my current role. A 4:45 am alarm? […]
Read MoreIt happens to the best of us. You get an angry customer on the phone. You are the angry customer on the phone. Your day isn’t panning out the way you had hoped it would, and everything seems to be taking a turn for the worst. And our almost-always gut instinct? Letting these communications shape […]
Read MoreOn September 10, over 81,000 people ventured to Lambeau Field to watch the Green Bay Packers kick off their season with a win against the Seattle Seahawks. While it was only week one, the importance of the event should not be overstated. Across all 50 states, thousands of Packers fans took this opportunity to get […]
Read MoreAt this point, I have met just about everyone around the office. And at first glance, I imagine my coworkers saying to themselves, “Hey, that hunky new guy seems to have it all figured out.” Well, I want to come clean. The path hasn’t always seemed this clear. Obstacles exist, whether they are in the […]
Read MoreI remember during my second interview asking my would-be-boss if it was something of an unspoken expectation that I be athletic or at least possess the desire to participate in the Tough Mudders, 5ks, and Warrior Dashes of the world. See, the office had distinct signs of competitive athleticism. From sports gear to prints of […]
Read MoreGrowing up, did Mom tell you that you were special? Do you have special skills? Yum, special sauce! Like paying special assessments? Part of a special interest group? Would you like to place a special order? Well, isn’t that special. And is being special a good thing? What about your business? Is it a specialty […]
Read MoreA few days ago I placed an order online. It was with a company I’ve worked with a few times in the past; they’ve got a high-quality product, and I’ve always had a positive experience working with them. An hour or so later I received an email from an employee at said company. In so […]
Read MoreLife. Work. Family. What do these three things have in common? Probably a great many things come to mind: stressful, fun, difficult, loving, but I’d bet that TEAM isn’t at the top of your list even though teams are present in some shape or form in every aspect of our lives… unless you are a […]
Read MoreThere’s no denying that sometimes, if you want something done right, you should just do it yourself. Most hard working types who’ve gone through school or training with less than hard working types learn the old fashioned way just how unpleasant collaboration can be — when you end up doing the work yourself whether you […]
Read MoreLet me start by making it clear that I AM NOT a Yelp-er. I do not write bad reviews about a slow server, a rude cashier, or even when I find out the hard way my salad was spiked with avocado. Unless it is a life threatening or devastating experience, I do not let one […]
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