I had a conversation with my brother last night about his job and some struggles he is dealing with. As a project manager in the pharmaceutical industry, he’s a science guy. I’m a marketing gal, so you could say we see a lot of things very differently. He likes rules and structure. I’m a little […]
Read MoreData analytics. Sounds scary (or boring), right? Spotting trends isn’t as tricky as you might think and you’re probably already using insights from the numbers you look at every day. The digital age is here. Everything can be tracked – and if you don’t track it, you should. Your customers are telling you what they […]
Read MoreIf you were at the VISION Hi-Tech Training & Expo in Overland Park, KS a few weeks ago, you might have noticed a couple of things in our booth: Mad Pop-A-Shot basketball skills. An eager team of trans slingers ready to talk reman. New faces. While we are no strangers to a trade show floor, […]
Read MoreYou bought a new pair of pants. It’s that special day and whoops! You gained five pounds- and they don’t fit anymore. You bought a new fridge and by golly, it’s a ½ inch too big. You bought a transmission – and the install didn’t go as planned. Forrest Gump said it best: “S%!t happens.” […]
Read MoreScheduling a routine check-up with the doctor, dentist, or mechanic is not something I do with eagerness and clockwork timing. I fall into the deferment mindset with standard excuses such as, “I feel fine,” or “It’s running well and I keep up on my oil changes.” It takes a toothache, check engine light, or thrown […]
Read More“Your position has been terminated.” “We’re making some cutbacks in the department.” “Your skills are no longer needed.” No matter how these words are said, no matter what the situation is or what lead up to hearing them, it’s not going to be a great day. A few years ago, these words were aimed at […]
Read MoreYou probably wouldn’t think of a guy who is often thought of as a madman as much of a salesman. And here is where I’d argue that you’re wrong. You see, if I were to put the best, brightest sales guy or gal I know up against Don Quixote (setting aside the fact that he […]
Read MoreI’ll preface this story by explaining a little about myself. I like to look good. Whether or not that outcome is always achieved is in the eye of the beholder, but I have always believed in these mottos: “Look good, feel good.” “Dress for the job you want, not the job you have.” That being […]
Read MoreI was at a secondhand media store the other day when I overheard something that made me cringe. You know the type of place – used DVDs, CDs, video games, laser discs, etc. The clerk at the counter was talking to a customer who was trying to sell a stack of DVDs.“Looks like all we […]
Read More“Ma’am, I’m trying to look into this, but – – I understand, but – – If you could…” I could tell by the conversation that my coworker was getting backed into a corner. I could see (and hear) her getting upset, so I asked her to transfer the hot customer to me. I allowed her […]
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