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Reman U articles

Trade Shows: Giveaways or Takeaways?

If you were at the VISION Hi-Tech Training & Expo in Overland Park, KS a few weeks ago, you might have noticed a couple of things in our booth: Mad Pop-A-Shot basketball skills. An eager team of trans slingers ready to talk reman. New faces. While we are no strangers to a trade show floor, […]

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Forrest Gump Was Right

You bought a new pair of pants. It’s that special day and whoops! You gained five pounds- and they don’t fit anymore. You bought a new fridge and by golly, it’s a ½ inch too big. You bought a transmission – and the install didn’t go as planned. Forrest Gump said it best: “S%!t happens.” […]

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The Planfulness Prescription

Scheduling a routine check-up with the doctor, dentist, or mechanic is not something I do with eagerness and clockwork timing. I fall into the deferment mindset with standard excuses such as, “I feel fine,” or “It’s running well and I keep up on my oil changes.” It takes a toothache, check engine light, or thrown […]

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The Worst, Best Day

“Your position has been terminated.” “We’re making some cutbacks in the department.” “Your skills are no longer needed.” No matter how these words are said, no matter what the situation is or what lead up to hearing them, it’s not going to be a great day. A few years ago, these words were aimed at […]

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Would Don Quixote Outsell You?

You probably wouldn’t think of a guy who is often thought of as a madman as much of a salesman. And here is where I’d argue that you’re wrong. You see, if I were to put the best, brightest sales guy or gal I know up against Don Quixote (setting aside the fact that he […]

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The Cheap Haircut

I’ll preface this story by explaining a little about myself. I like to look good. Whether or not that outcome is always achieved is in the eye of the beholder, but I have always believed in these mottos: “Look good, feel good.” “Dress for the job you want, not the job you have.” That being […]

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Why Your Customers Aren't Buying What You're Selling

I was at a secondhand media store the other day when I overheard something that made me cringe. You know the type of place – used DVDs, CDs, video games, laser discs, etc. The clerk at the counter was talking to a customer who was trying to sell a stack of DVDs.“Looks like all we […]

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The Honey Effect

“Ma’am, I’m trying to look into this, but – – I understand, but – – If you could…” I could tell by the conversation that my coworker was getting backed into a corner. I could see (and hear) her getting upset, so I asked her to transfer the hot customer to me. I allowed her […]

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Is My Effort Worth Someone Else’s Sacrifice?

Recently, I attended a service-learning workshop. Now, I know what you might be thinking. You’re thinking that I’m going to tell you to volunteer, volunteer, and volunteer some more! Well, I’m not. And actually, that is what I was expecting to hear as well. However, I was delighted to learn that this particular workshop wasn’t […]

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The Best Time of the Year

The holiday season is one of my favorite times of the year. My mom will fill the kitchen with enough food to feed an army – including the secret recipe family cheesecake that takes days to make just right. My dad will cart out stacks of board games from the garage – even the ones […]

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