Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN

Reman U articles

Blood, Sweat, and Trans.

If you ask me, Vince Lombardi was a first class salesman.  During his time as an NFL coach, he sold his coaching methods and knowledge to hundreds of professional football players and owners (fans). His quotes are famous, so I’m sure you’ll recognize this one: “Football is like life – it requires perseverance, self-denial, hard […]

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Is Your Plan Mudder-Tough?

We’ve recently formed an ETE Tough Mudder team. What’s a Tough Mudder? A gruesome, 10-12 mile military-style obstacle course of pure pain that 8 of us have decided to tackle together. A team of all ages, background, sizes, personalities, and skill levels on a mission to finish this race as one crew. You might think […]

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Where's the Fire?

The other afternoon, I went to an automotive supplies store. No, I wasn’t lost. I needed a small tool and figured they might have it. Plus, it was an opportunity to support our industry. I was wandering the aisles for all of 30 seconds when a friendly employee pointed me in the right direction. With […]

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Everything I Know About Business I Learned from GOT

My name is Aimee Brock and I am a huge nerd. Traditionally, Monday mornings have been rough for me – not just because they’re Mondays, uh, or mornings – they’ve been rough because of Game of Thrones. As a fan of the Song of Ice and Fire series by George R. R. Martin, my Sunday […]

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I Made the Sale. Now What?

Salesmen have one important job: to close. But if that were all it took, selling would be easy. Every salesman knows that selling is not only in the initial sale (which feels really good), but in what comes after. I call it the art of finessing. When you finesse, you skillfully handle a situation with […]

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Friends with Business Benefits

In the world of sales, it’s sometimes hard to get away from the general thought that one side is taking advantage of the other. If it seems like only one person greatly benefits, most can’t help but picture a greasy used car salesman that is just looking to make a quick buck and take you […]

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Attention, Sales Guy: Forget Fashionably Late

“Ok great – We will see you at 9:00am at my office.” The meeting time is set and the location has been agreed upon. You’ve spent weeks preparing a presentation for this customer, and have probably reviewed most details in your head several times over. But what time are you going to show up? Is […]

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Getting Psyched for Sales: A Tommy Boy Lesson

In sales, there aren’t stadiums of fans cheering your name and wearing your jersey or Roman Coliseums with thousands of screaming people. Heck, for most of us, our big sales events are a telephone call, an email, or at best an office visit. So, how do you get your mind right to bring your “A” […]

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Sweet Potato Fries With a Side of Customer Service

There’s a great café in downtown Milwaukee with a novel-sized craft beer menu and one of the best outdoor patios. In your own city, I’m sure you probably have some place similar. What brings me here several times a month, though, isn’t either of these things. It’s the sweet potato fries. Hand cut, lightly salted, […]

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Robbing the Talent Cradle: 5 Ways to Attract Today's Young Professionals

Born in the ‘80s and raised in the ‘90s, Millennials are a tricky generation to court. Confident but coddled, competitive but team-minded, social but independent, young professionals from this generation are a breed apart ­– and that can be a great thing for your business. Before you go fishing for young talent in the pool […]

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