Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN

Reman U articles

Building a Positive Attitude, Building Your Bank Account

My mother hung a magnet on our refrigerator when I was ten years old that read, “Life is 10% what happens to you, and 90% how you react to it.” I hated that magnet as a kid. I later learned that it was a Charles Swindoll quote. I also learned to love the quote – […]

Read More

The Silver Issue: Reman U Celebrates 50!

A Look Back & A Look Ahead This is our 50th issue of REMAN UNIVERSITY. Can you believe it? Neither can we! We decided to throw a little birthday party for our beloved e-zine, which you can partake in by watching below. We also wanted to give you a “backstage pass” to view the making […]

Read More

How to Elevate Yourself from Order-Taker to Salesperson

Every time you answer the phone, you have an opportunity and a choice. The opportunity: somebody is calling you because they need or want something. The choice: you can give them information or you can give them a reason to buy from you. Before you answer that next call, think “What’s my goal?” Hint: if […]

Read More

13 Ways to Overcome the Stigma of Sales

In my last article, Reman University #46, I shared insight into the stigma of sales. I gave a grim overview of how salespeople are perceived by their prospects and customers. I hinted at how you can succeed despite and in spite of the negative reputation salespeople have earned themselves. And, I promised that I would give you […]

Read More

Captain Reman’s Favorite Business Books of All Time

I’m a firm believer in this quote by Charlie Tremendous Jones: “The only difference between where you are today and where you’ll be one year from now are the books you read and the people you meet.” Check out this list of my favorite sales books, and start reading a few of them yourself if […]

Read More

The Stigma of Sales

There are two kinds of people in the world – cat people and dog people. Wait, no. That’s not the point of this article. There are two other kinds of people in the world – people who love sales and people who hate sales. And, then, there are those who hate salespeople and those who […]

Read More

Fish Stink From the Head

ETE REMAN’s founder, Sam Loshak, is known for his many insightful and pithy statements. In fact, we’ve come to dub his statements “Sam-isms.” One of Sam’s most frequent reminders to ETE’s leadership is “fish stink from the head.” What Sam means is that the worst smelling part of a dead fish is its head. But what […]

Read More

What's In Your Wallet?

Last week I shared strategies for making your New Year’s resolutions a reality this year. In case you missed that article, you can read it here. This week, I’ve decided to give you a little insight into what we’ve done here at ETE REMAN to get ourselves off to a great start in 2012. I […]

Read More

New Year's Resolutions Don't Work Because You Aren't Willing To

// // // I’m tired of listening to people complain that, “New Year’s resolutions don’t work.” New Year’s resolutions work just fine – if you do the hard work necessary to make them work. There’s a difference between a wish and a resolution, but I think most people forget this fact. Most people create a list […]

Read More

Happy Holidays to You and Yours from ETE

Candy canes. Christmas music on the radio. The first snowflakes of the season. Family winter vacations. With the holidays upon us, there are 1,000 things that can make you feel nostalgic. There are also about as many if not more that can leave you feeling anything but. Traffic. In-laws. Unhappy customers. Expensive employee mistakes. How […]

Read More