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Sales

Fit to Make Sales

Maybe it’s because of New Year’s resolutions. Or because of changes in corporate healthcare policies. Or maybe, it’s because that pair of “fat pants” usually in the back of the closet has crept towards the front. But lately, we’ve noticed ourselves becoming more & more health conscious. You too, huh? By the time many of […]

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The Price-Matching Trap

We’ve all seen the commercials and heard the radio advertisements. “We will match any price! Just bring in your receipt.” Being the lowest price is fine and dandy, but there is a risk involved in lowering the cost of your product based on your competition. I know what you’re thinking, “What risk? As long as […]

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Cheap + Free + No = A Formula for Lost Business

I was 22 years old when I took my first sales position. On the first day of training, there was a large jar at the front of the room. On this jar were the following three words: 1. CHEAP 2. FREE 3. NO By taking this position, each person agreed that every time someone heard […]

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The Power of Likeability

Recently, I got the opportunity to attend a conference for AAMCO, one of our national customers. The weekend was packed full of educational speakers, a vendor expo, and plenty of networking time with the decision makers from many different shop locations.  While all of these things were overall valuable to me as a vendor, I […]

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Price? Ok. Let’s Talk.

“How do you compare to ____________ on pricing?” “What is the absolute lowest price you can offer?” “Do you price match?” What do these three questions have in common? They are all asked by customers who are uneducated about you, your product, and your service. Someone who immediately inquires about the cost of what you […]

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"I'd Call My Prospect, But I Don't Have Their Number."

Let’s say that you agree with my last two articles on phone skills, and that you’re willing to reach out via telephone, but for whatever reason you don’t know your prospect’s number. Maybe you have their company’s main number, or perhaps you even have their email address, but you don’t have a direct number. I’m […]

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"I'd Call My Prospect, But I Don't Have Their Number."

Let’s say that you agree with my last two articles on phone skills, and that you’re willing to reach out via telephone, but for whatever reason you don’t know your prospect’s number. Maybe you have their company’s main number, or perhaps you even have their email address, but you don’t have a direct number. I’m […]

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Should You Leave a Voicemail?

I hear that leaving a voicemail for a prospect is a waste of time. I’m told that it’s much better to hang up and call back later in hopes of actually reaching your prospect. The argument is that nobody listens to voicemail anymore. Or, if they start listening, they delete it the moment they realize […]

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Have You Heard of the Telephone?

The greatest sales tool ever invented is not social media. It’s not LinkedIn. It’s not NLP. It’s not SPIN Selling or some other formal sales process. It’s not Salesforce.com or other CRM software. It’s not the fax machine. It’s not the iPhone. And, it’s certainly not email. Those all are great tools, but they are […]

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Hitting Your Sales Goal Is As Easy As 1-2-3…..4.

It’s the first day of a new month. Your manager has set a new number for your team to hit and the first thought to enter your head is, “wait – what about the GREAT month we just finished? Doesn’t that count for something?” I’ve had this thought run through my head many times as […]

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