Charlie “Tremendous” Jones often said, “You will be the same person in five years as you are today except for the people you meet and the books you read.” Books change everything. They contain the answers to questions you’ve been asking yourself for years. They contain new ideas, old truths, and growth opportunities…all for less […]
Read MoreI am a big fan of anything nostalgic. This includes lame corporate training videos. You know the kind: weird, cheesy, out-of-date, and circa 1990. Recently, I stumbled upon this gem from Blockbuster Video. I decided to watch it for a laugh, but holy cow did this training video actually have some pretty great sales advice. (Need […]
Read MoreI recently had the chance to attend a seminar called “Understanding How Emotions Drive Purchasing Decisions.” I have to admit while selling, I don’t give much thought to how the customer “feels” about a purchase. Of course, I want them to be happy with my service and the quality of our products, but how do […]
Read MoreYou don’t have to be a baseball fan to appreciate the drama and history packed into a Cubs vs. Indians World Series. Many people tuned in, hopping on the bandwagon for the conclusion of a 108-year championship drought, and were treated to one of the best series in baseball’s long and storied history. Game 7 […]
Read MoreMost salespeople do not follow up. Most salespeople have lousy closing ratios. Don’t be like most salespeople. The key to becoming a huge success in sales is persistence and follow up. Just think about your kids. What’s their commitment to persistence when they want something from you? (think: candy bar at the grocery store, or […]
Read MoreService is a feeling. The reason why Good Eggs did such a good job at earning my loyalty (and my referrals; seriously, go to Good Eggs any time you’re near Door County, Wisconsin) is because of how they made me feel. (And if you missed last week, get caught up here.) They made me feel welcome. […]
Read MoreI’ve been standing in line for 30 minutes or so by the time I realize I may not get to eat breakfast today. I’m in line for, what I’ve been told, is the most amazing breakfast burrito on the planet. Apparently it’s no secret, because Good Eggs is packed. Imagine a Qdoba or Chipotle but […]
Read MoreI went to dinner with the Reman Wingman last week following several hours spent in our booth on a trade show floor. A bit tired and jet lagged, we were anxious to eat. The restaurant we picked wasn’t too busy, and a friendly hostess sat us almost immediately. Within minutes, our server approached to offer […]
Read MoreI’m a competitive guy and we have a highly competitive culture here. The Reman Wingman and Transmission Control still play soccer at a high level. The Remaniac and the King of Core & More have a push up challenge going for who brings on more new customers. The Trans Detective coaches high school soccer for […]
Read MoreYesterday was Captain Reman’s birthday. Between wishing him well and thinking about cake (because, let’s be honest, cake makes even an already great day better), I found myself thinking about Reman U. After all, this is pretty much where the “Captain Reman” name first came to be. But beyond the alter ego (and a pretty […]
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