Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN

Sales

Are You the Guy for That?

I recently had a conversation with a few of my coworkers about networking. The general consensus? Unless you are looking for a job, it’s not worth the time. This is where I think (and know) they are wrong. Networking is always a good idea – especially for a business owner. Yes, networking events can be […]

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Waiting, Expecting, and the D.M.V.

Waiting in line can be exciting. The kind of waiting that ends with a roller coaster ride or with the purchase of concert tickets to your favorite band’s show. Waiting in line can also be not so exciting. Like when you’re at the doctor’s office or stuck in rush hour traffic. This is a story […]

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The Best Nacho Salesman

When I was in college, I worked at a movie theatre. Whenever I worked behind the vending stand, I used to challenge my co-workers to sell more nachos than me. The job, obviously, wasn’t commission-based. There were no prizes or rewards for being the best nacho salesman. I just did it to make my shift […]

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Honesty, Here's My Wallet

If I had to pass on one trait to my children, it would be honesty. Honesty isn’t just about being a good person. It’s not about having morals or possessing values. It’s about choosing to speak the truth in even the most difficult situations. Think about the restaurant manager who spouts off every excuse under […]

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Hey Sales Superhero, Where's Your Sidekick?

I was once answering emails on the back of my husband’s motorcycle. It was a Friday during work hours and I didn’t see the harm in it. When we stopped, I called the office. “Is everything going okay?” My husband just shook his head. “Mary, you’re on vacation. Your customers will survive without you. Even […]

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Swiss Cheese Business

Transparency is like Swiss cheese. Either you love it or hate it. For those who love it, the sharing (and over-sharing never ends). On any given social media platform, you know everything that’s going on in the lives of everyone all the time – even if you don’t want to. There’s a constant need to […]

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How to Eat an Elephant (and Reman U Turns 200 Today!)

Q: “How do you eat an elephant?” A: “One bite at a time.” I’ve loved that joke since I was a little kid. I’ve also loved to bring it up to my adult friends and colleagues who suffer from the inability to start a project because they can’t see how they’ll ever get all the […]

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Want a Reason to Read this Week’s REMAN U Issue?

How about a free shirt?   OK, the shirt is almost free. It won’t cost you a dime. But it will cost you a few minutes of your time. You see, this issue of REMAN U is our 199th, and I’m asking for your help in making our 200th something really special. Each week, we […]

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When Taking a Leap, Seek Solid Ground

Making a career change is a big decision and a major life change. I’ve had many jobs in my lifetime, from washing dishes as a 14 year old to recently joining the ETE team. Along the way, I’ve gathered experience and insights that make it easier to find and excel in a new position. Whether […]

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Your Customers Call it as They Hear It

Spectrophobia – the irrational fear of mirrors. Maybe I watched too many horror movies as a kid, but there is something about mirrors that I just don’t enjoy. But this past week, I decided to take one for the team – and place a mirror right at my desk. There’s a theory that you might […]

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