Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN

Sales

Honesty, Here's My Wallet

If I had to pass on one trait to my children, it would be honesty. Honesty isn’t just about being a good person. It’s not about having morals or possessing values. It’s about choosing to speak the truth in even the most difficult situations. Think about the restaurant manager who spouts off every excuse under […]

Read More

Hey Sales Superhero, Where's Your Sidekick?

I was once answering emails on the back of my husband’s motorcycle. It was a Friday during work hours and I didn’t see the harm in it. When we stopped, I called the office. “Is everything going okay?” My husband just shook his head. “Mary, you’re on vacation. Your customers will survive without you. Even […]

Read More

Swiss Cheese Business

Transparency is like Swiss cheese. Either you love it or hate it. For those who love it, the sharing (and over-sharing never ends). On any given social media platform, you know everything that’s going on in the lives of everyone all the time – even if you don’t want to. There’s a constant need to […]

Read More

How to Eat an Elephant (and Reman U Turns 200 Today!)

Q: “How do you eat an elephant?” A: “One bite at a time.” I’ve loved that joke since I was a little kid. I’ve also loved to bring it up to my adult friends and colleagues who suffer from the inability to start a project because they can’t see how they’ll ever get all the […]

Read More

Want a Reason to Read this Week’s REMAN U Issue?

How about a free shirt?   OK, the shirt is almost free. It won’t cost you a dime. But it will cost you a few minutes of your time. You see, this issue of REMAN U is our 199th, and I’m asking for your help in making our 200th something really special. Each week, we […]

Read More

When Taking a Leap, Seek Solid Ground

Making a career change is a big decision and a major life change. I’ve had many jobs in my lifetime, from washing dishes as a 14 year old to recently joining the ETE team. Along the way, I’ve gathered experience and insights that make it easier to find and excel in a new position. Whether […]

Read More

Your Customers Call it as They Hear It

Spectrophobia – the irrational fear of mirrors. Maybe I watched too many horror movies as a kid, but there is something about mirrors that I just don’t enjoy. But this past week, I decided to take one for the team – and place a mirror right at my desk. There’s a theory that you might […]

Read More

Back to (Sales) School

It’s that time of year again. You know, the time when the kids go back to school, and you’re supposed to go back to work. Not that you weren’t working all summer, but odds are you slacked off a bit because the weather was too tempting and your kids too demanding. So what’s your plan? […]

Read More

5 Excuses You Make (And 10 Reasons They’re Getting In Your Way)

When was the last time you made an excuse? Personally, I really hate hearing them. And yes I make them, too. But it isn’t without being fully aware once one escapes my lips – and trying like hell to make sure it doesn’t happen again. Excuses are like quicksand. The more frequently you make them, […]

Read More

The Case of the Common Ground

Would it be any fun if you were constantly working with people who were exactly like you?  Probably not. It is essential for a productive team to be made of multiple different parts that, when put together, function as one well oiled machine.  Bonding as a team is something that is a continuous work in […]

Read More