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Are You Owning It?

March 7, 2013 By Stan The Trans Man Leave a comment

©iStock.com/Douglas_Freer

©iStock.com/Douglas_Freer


There are two types of people roaming the world today. Type One snoozes their alarm clock 6 times before lurching out of bed on their way to the shower. They most likely listen to quiet music on their commute to work, and do exactly what is expected of them within their job description. Their conversations in the workplace might sound something like this:
Co-Worker: “Good morning!” [smile]
Type One: “Morning. I have the worst headache right now. I think I am getting sick too. What is the deal with traffic lately? Could there be any more construction?” [no smile]
Type Two people usually don’t need to set an alarm. Based on stories from friends and co-workers, many Type Two-ers use a mix of the moonwalk and jogging to get to the shower. This style of person listens to up-beat music on the way to work to get their energy level nice and high for when they begin helping customers. Everything they do, whether in the office or at home, is done with pride. A conversation between a co-worker and a Type two person may go like this:
Co-Worker: “Good Morning!” [smile]
Type Two: “Good Morning – How are you? I remember you saying that you had a dinner date last night downtown at that Mexican Restaurant. I love that place!” [smile]
See the difference? It’s pretty easy to notice the contrast between these two conversations. One is exceedingly negative and one-sided while the other is pleasant and encouraging.
I recently read a behavioral study executed by Harvard University where men and women in an office setting were surveyed with the hope of uncovering the number one factor for whether they had a good day or a bad day. Their findings? The attitude of co-workers was the number one answer.
So what does all of this have to do with you? Who cares if you saunter to the shower like a zombie with a bad knee and show up to work in a similar condition?
Everyone around you cares, because your attitude has a direct impact on their day. Look at your alarm clock like it is the bell for Round 1 in a boxing match. Crank the music on your drive to work and feel free to use your steering while as a full drum set. Take ownership of your role at work and do everything you do with passion.
I’m not suggesting that you try to be just like a Type Two person; that isn’t going to change anything in the long run. What I am suggesting is that you understand that you don’t need to own a Fortune 500 company or be the official taste-tester for Hershey’s Chocolates to have passion for what you do.
Attack the day and you are in control – no matter what you do for a living.


What does it take to own it every day? Join the conversation with Anthony below or email him directly!

FILED UNDER: CUSTOMER SERVICE

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