On Friday, a coworker and I placed a pizza order for lunch for delivery. When realizing it had been close to an hour that we had waited, we decided to call and check up on it. It turns out that we had accidentally put 11:30 pm instead of 11:30 am, an honest mistake if I […]
Read MoreTake a good look at the guys in this picture. Hands reaching. Shouting. Desperate faces. I’m going to take a guess that your customers don’t look like this when they come to your store. If you sell from a desk like we do, they probably don’t sound like this when they call to buy from […]
Read MoreThe other afternoon, I went to an automotive supplies store. No, I wasn’t lost. I needed a small tool and figured they might have it. Plus, it was an opportunity to support our industry. I was wandering the aisles for all of 30 seconds when a friendly employee pointed me in the right direction. With […]
Read MoreThere’s a great café in downtown Milwaukee with a novel-sized craft beer menu and one of the best outdoor patios. In your own city, I’m sure you probably have some place similar. What brings me here several times a month, though, isn’t either of these things. It’s the sweet potato fries. Hand cut, lightly salted, […]
Read MoreIt was a Friday afternoon and the sun was shining. The radio blasting, I was on my way home from a long day at work. As I merged onto the highway, BOOM. The check engine light came on and I got that sick feeling in my stomach. My thoughts began to race. “Are any shops still […]
Read MoreThere are two types of people roaming the world today. Type One snoozes their alarm clock 6 times before lurching out of bed on their way to the shower. They most likely listen to quiet music on their commute to work, and do exactly what is expected of them within their job description. Their conversations […]
Read MoreWe’ve all experienced a momentary lapse of memory at some point in our lives. Okay, maybe everyday. The eggs you needed to buy at the supermarket & didn’t, or the car you forget where you parked while inside. Worse yet, the business card of the biggest lead of your life misplaced under a stack of […]
Read MoreHave you ever changed cable providers? Being new to Milwaukee, my husband and I had the pleasure, or should I say displeasure, of searching for the perfect bundle this summer. Dread. Irritation. Disappointment. It seemed as if every call left us unsatisfied. “I just don’t know what to tell you lady. That bundle we offered […]
Read MoreThis past week, our team did something that we’ve never done before: back-to-back trade shows. It was a fast-paced week of hustling, networking, and selling the ETE Reman brand, all set against the bright lights of the Las Vegas strip. First up was the ATRA Powertrain Expo. Even though the expo floor was split from […]
Read MoreThis past weekend, like many fellow Wisconsinites, I made plans to watch the Green Bay Packer game. It just so happened that there was a birthday in the family as well, so I landed at my relative’s house just before kickoff. It is no secret among family members that I work in the automotive industry, […]
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