There are two types of people roaming the world today. Type One snoozes their alarm clock 6 times before lurching out of bed on their way to the shower. They most likely listen to quiet music on their commute to work, and do exactly what is expected of them within their job description. Their conversations […]
Read MoreWe’ve all experienced a momentary lapse of memory at some point in our lives. Okay, maybe everyday. The eggs you needed to buy at the supermarket & didn’t, or the car you forget where you parked while inside. Worse yet, the business card of the biggest lead of your life misplaced under a stack of […]
Read MoreHave you ever changed cable providers? Being new to Milwaukee, my husband and I had the pleasure, or should I say displeasure, of searching for the perfect bundle this summer. Dread. Irritation. Disappointment. It seemed as if every call left us unsatisfied. “I just don’t know what to tell you lady. That bundle we offered […]
Read MoreThis past week, our team did something that we’ve never done before: back-to-back trade shows. It was a fast-paced week of hustling, networking, and selling the ETE Reman brand, all set against the bright lights of the Las Vegas strip. First up was the ATRA Powertrain Expo. Even though the expo floor was split from […]
Read MoreThis past weekend, like many fellow Wisconsinites, I made plans to watch the Green Bay Packer game. It just so happened that there was a birthday in the family as well, so I landed at my relative’s house just before kickoff. It is no secret among family members that I work in the automotive industry, […]
Read MoreA few weeks ago, I attended an industry show with one of my sales teammates. We arrived before the vendor exhibit time to catch some golf and extra networking. The weather was perfect and we were a couple of lucky guys, to say the least. We woke up early our second day to watch all […]
Read More“I have great news! Your order is ahead of schedule and you will see it 2 days early!” Who doesn’t love giving good news to a customer? It is such an easy phone call to make. But what about when their order is 4 days behind schedule, potentially lost, their customer is screaming at them […]
Read MoreI get emails each week from dedicated readers looking for answers or help about their sales or service situations. Today, we’ve got a little green Q & A that may relate to your business, your sales, or your company right now: Q: Captain, I have come across a few issues over the last few months […]
Read MoreI get emails each week from dedicated readers looking for answers or help about their sales or service situations. Today, we’ve got a little green Q & A that may relate to your business, your sales, or your company right now: Q: Captain, I have come across a few issues over the last few months […]
Read MoreThis past Sunday, I spent the day golfing with some of my colleagues. It was 90 degrees, and the four of us were out to enjoy the nice weather. Walking in to the clubhouse, I immediately noticed the television showing the British Open, so I struck up a conversation with Chet, the club pro, about […]
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