We all know that coworker that skates by cutting corners because they are swamped but still kind of gets the job done? That bagger at the grocery store who sees that the line is seven deep and puts your bananas in the same bag as your canned goods. That phone rep when the internet goes […]
Read More“Welcome to (insert fast food restaurant name here), can I take your order” This was probably the 100th time I said those words that day. I was working drive-thru and it was busy. The lunch rush was in full swing but I remember this specific order. “Yea, I’ll have a burger with the works, NO […]
Read MoreI don’t normally eat fast food. But when I do, it usually leads to disappointment . For the past month a commercial from a big chain burger joint has been tempting me to try their new chicken sandwich. It looked amazing. It came with pickles. I’m a sucker for pickles. I managed to abstain, until […]
Read MoreMy go-to grocery store isn’t the biggest or the cheapest, but they make me feel like a friend. My car insurance likely isn’t the best rate out there, but my agent makes me feel like family. The dealership we just purchased two vehicles from doesn’t have the best selection, but the people were invested in […]
Read MoreI’m writing this from 30,000ft in the air on the trip my family was supposed to take exactly one year ago today. We didn’t go because, while we didn’t exactly know what was about to happen in the world, we knew things would get strange. But that’s a story for a different day, and, quite […]
Read MoreIssue #1, Published October 3, 2010 School is back in session. Each week, we’ll share an article and a video focused on helping you to do the one thing you want to do most – to make more money! Follow these tips and you’ll increase your conversions, increase your average ticket, increase your average weekly […]
Read MoreI distinctly remember coming home one day from kindergarten crying. I was embarrassed, I wouldn’t say anything for hours. That alone was enough to cause alarm as I have never been a crier, also I never shut up. They called me Brooke, as in a babbling brook that never stopped. We’ll save that story for […]
Read MoreI was watching TV with my Mother-In-Law the other night, and I found myself asking some questions aloud. We were watching Family Feud, and sometimes I am amazed by the answers on the board. I’m sure you’ve found yourself saying, “Who did they survey that thought that was the right answer?” Well, that is what […]
Read MoreRecently, I ordered new kitchen appliances from a local appliance store and experienced some of the worst customer service. Ever. How it started: We ordered our appliances and set our delivery date. We asked them twice to make sure these were not going to be on backorder. The sales rep confirmed, “Nothing is on backorder […]
Read MoreTo all the marketers, salespeople, corporations, SPAMers, advertisers, and vendors who contacted me this week I say to you now:THANKS FOR NOTHING! Actually, I should say, “No thank you!” for clogging my inbox with junk mail, SPAM, worthless advertising, and phony thank-you letters. But what I really want to say is, “You failed!” All that you’ve accomplished is that you pissed us […]
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