You’ve heard it a million times: treat others how you’d like to be treated. And you’ve probably had some pretty great – and some pretty bad – customer service experiences. In the past, I never thought to put the two together. I thought, “Well, if I’m the customer, I should just expect exemplary service.” The […]
Read MoreWhen you’re reading Reman U, I’m usually typing away and reviewing your clicks, opens, and comments in real-time. But, that’s not the case today. Yes, I’m probably still thinking of you and how you’re connecting with these very words (I can’t help but love our readers…that’s not weird, is it?), but instead of sitting behind […]
Read MoreCharlie “Tremendous” Jones often said, “You will be the same person in five years as you are today except for the people you meet and the books you read.” Books change everything. They contain the answers to questions you’ve been asking yourself for years. They contain new ideas, old truths, and growth opportunities…all for less […]
Read MoreHave you ever had a day like this? The sun is up and coffee is brewing. You pull out your phone and check your calendar for what’s on deck. Then, a text notification: “Morning. I’m sick today. Won’t be able to make it in.” You sigh, curse silently (or loudly. This is you, after […]
Read MoreIn the grand scheme of my life seemingly moments ago, I left my decade-long career in education to embark on the kooky ship of remanufactured transmissions with a spot on a marketing team. Few were surprised by the career change, but none were more buffaloed than I at the industry I found myself in. Transmissions? […]
Read MoreA former boss of mine once said, “Working with Girl Wonder is easy. You just have to be polite. If you need her help, be kind. If you are rude or mean, though, you will get nothing accomplished.” This little insight into how I work has stayed with me for years. It’s something I think […]
Read More2016 has come and gone. Was it an amazing year for you? If so, you probably achieved at least some of your objectives. If not, I’m guessing you don’t think it was a great year and you probably have a bunch of reasons (read: excuses) for failing yourself. The start of this new year is […]
Read MoreAs 2016 nears its end, it’s common to start to reflect on the previous year: the good, the bad, the ugly, the stuff that made us smile, the stuff that we want to close our eyes and forget. In the shop, you might be cleaning up invoices, doing inventory of the parts you have and […]
Read More“It’s that time of year again,” I thought to myself, the tradition of holiday decorating once again upon us. As I pulled the Christmas decorations out for the holidays in place of my stepdad who recently has had some health trouble, I came across something special. At the bottom of one of the boxes of […]
Read MoreI am a big fan of anything nostalgic. This includes lame corporate training videos. You know the kind: weird, cheesy, out-of-date, and circa 1990. Recently, I stumbled upon this gem from Blockbuster Video. I decided to watch it for a laugh, but holy cow did this training video actually have some pretty great sales advice. (Need […]
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