// // // I’m tired of listening to people complain that, “New Year’s resolutions don’t work.” New Year’s resolutions work just fine – if you do the hard work necessary to make them work. There’s a difference between a wish and a resolution, but I think most people forget this fact. Most people create a list […]
Read MoreCandy canes. Christmas music on the radio. The first snowflakes of the season. Family winter vacations. With the holidays upon us, there are 1,000 things that can make you feel nostalgic. There are also about as many if not more that can leave you feeling anything but. Traffic. In-laws. Unhappy customers. Expensive employee mistakes. How […]
Read MoreAbout 90 days ago, we ran a LivingSocial promotion. Read about our early lessons learned to see the history of this experiment. Some quick stats: We sold 340 deals, and have seen about 150 redeemed. Of those 150 who’ve used their deal, we have seen 3 or 4 $1500 upsells where our customers have needed […]
Read MoreAdmit it: You’ve called in to a call center sometime in the last month, and you’ve heard some variation of this fantastic hold message: “Thank you for calling. Your call is very important to us.” That sucks! I’ll admit it: That was our hold message, and it will be for a few more days while […]
Read MoreWe’d love to send you a Reman University T-shirt, and for just $25, you can have one of your very own. We have sizes from M-XXL, and we’d love to send you one. Place your order below using PayPal, and if you don’t have PayPal, you can use your credit card instead. Sizes M L […]
Read MoreAre you wondering how to sell value instead of price? You’ve come to the right place! I’m going to share a few tips we practice every day at our repair facilities to explain how we set our shop above the price wars. Watch the video here or keep reading. First, look at a sale as […]
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