I distinctly remember coming home one day from kindergarten crying. I was embarrassed, I wouldn’t say anything for hours. That alone was enough to cause alarm as I have never been a crier, also I never shut up. They called me Brooke, as in a babbling brook that never stopped. We’ll save that story for my therapist though. Hours go by, not a peep besides the crying. Finally, my Dad did what any good parent should. He bribed me. He brought me a can of sardines and a milkshake, but I couldn’t have them until I spilled the beans. Clearly, you have gathered by this point that my childhood might not have been “normal”. There was no way five-year-old me was letting those goodies get away.
“I FARTED. I FARTED AT SCHOOL. I FARTED AND EVERYONE HEARD IT!”
I went on to tell my parents how badly the kids laughed at me and teased me. Neil made all the boys call me “Squishy Pants Sari.” I was never going back to school.
Now, most parents would lean in for a hug, tell you you’d be ok, they would say that kids are jerks, and that I am perfect. Not mine. My mother asked me, “Well, did it feel good?”. At this point I received some mommy wisdom. I was told that, “If it feels good, do it.” Followed by the caveat of, “If you have to lie about it, don’t do it.” Also, “Everyone farts,” (Sorry guys if I ruined that one for you).
All these years after that horrific day the fabulous advice still resonates with me. Anyone that has ever asked me what to do about a specific customer request for more, about going above and beyond in a really crappy situation, or blurring the lines of our warranty coverage has heard me say this: “If it feels good, do it.”
How can you catch the feel goods?
While I may have stretched the meaning of this advice in my teen years, I made it out alive. Alive and without a tummy ache. If it feels good, do it. Take that Neil!